Property News · October 27, 2016

£1,000 bill for one John Lewis order was ‘ring fenced’ twice at my bank


As a result my entire balance was frozen for five daysI want to alert you to a procedure that John Lewis employs when an online order includes items from two separate suppliers. It is company policy to ringfence – or reserve – in the customer’s bank account the money needed to cover any order. This is to ensure the money is available to debit when the goods are dispatched. However, if the order involves items from more than one supplier the full amount of an order is reserved twice. My daughter placed an order for a laptop, clothing and some homewares. The total bill was £1,036. But this was ringfenced twice – meaning that the entire balance of her bank account was frozen for five days. Continue reading…

Source : theguardian.com
Read more…£1,000 bill for one John Lewis order was ‘ring fenced’ twice at my bank

You may also like...