I discovered it had been recording a default against my credit rating every month since 2014Vodafone’s failure to close my account properly has affected my chances of getting a mortgage. About three years ago I requested, by phone, that my account be closed and was assured it had been done. I then received a monthly bill for £15 and was told there was this one final billing period after my cancellation. I paid up and was again told it was closed. Then came another £15 along with the same explanation. I paid that too. Eight months on a third bill arrived for another £15. Continue reading…
Source : theguardian.com
Read more…Trying to cancel a Vodafone account hit my chances of getting a mortgage
