After 18 months, Peter Ward’s TV broke down and Tesco refused to repair it. But, as Miles Brignall reports, EU rules give you two-year replacement rights, not oneIf you took a broken television back to the shop where you’d bought it a year and a month ago and were told you were out of luck as the guarantee had run out, would you accept this? Or would you demand a repair or replacement? Sadly the overwhelming majority of us would probably accept the shop’s word that it was out of guarantee.The good news is that EU rules mean you can take goods back up to two years later and obtain a replacement, even if the guarantee has expired. Continue reading…
Source : theguardian.com
Read more…Tesco: I fought the store and the law won
