My mortgage application was turned down because my credit record shows a default on an old accountAfter years of saving, I finally have the means to buy my first home. However, my mortgage application was declined because my credit record shows a £13 default against an O2 account that I closed in 2019. O2 explained that I am actually in credit by £14 and the fact this was not refunded has created a default. I was told this was standard practice. O2 promised to have the default removed, and told me it would take 30-60 days. This could scupper my house purchase.MB, Lewes, East SussexO2 is talking nonsense. Credits never show as defaults on a credit record, and disputes with credit reference agencies must receive a response within 28 days, not 60. When I challenged O2, it suddenly discovered there was no £14 credit. Instead, you owed £12.85 when your account was closed and, as far as you know, you weren’t informed. Continue reading…
Source : theguardian.com
Read more…I can’t buy my first home because I owe £13 to O2
