{"id":9812,"date":"2016-04-02T12:59:01","date_gmt":"2016-04-02T05:59:01","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/railroaded-by-virgin-trains-into-buying-another-ticket-then-refused-a-refund\/"},"modified":"2016-04-02T13:19:10","modified_gmt":"2016-04-02T06:19:10","slug":"railroaded-by-virgin-trains-into-buying-another-ticket-then-refused-a-refund","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/railroaded-by-virgin-trains-into-buying-another-ticket-then-refused-a-refund\/","title":{"rendered":"Railroaded by Virgin Trains into buying another ticket \u2026 then refused a refund"},"content":{"rendered":"


\nI could provide proof of payment with my bank card, but it wasn\u2019t acceptedIn January I renewed my senior railcard in person at Wolverhampton station. At the same time I asked the booking clerk for information about travel on Virgin Trains to Newark Castle two days later. He printed out departure information for the correct date and issued me a return ticket as requested. But I did not notice, as I paid for both the railcard and the ticket, that the latter was wrongly dated.On the train to Newark, the ticket inspector pointed out that my ticket was invalid and told me I had to buy another there and then, which I did. When I went back to the booking office for a refund, my request was refused as I was unable to show the replacement tickets issued on the train, although I had a receipt for the payment of \u00a325.35 I made with my bank card. Continue reading…
\n
\nSource : theguardian.com
\nRead more…Railroaded by Virgin Trains into buying another ticket \u2026 then refused a refund<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

I could provide proof of payment with my bank card, but it wasn\u2019t acceptedIn January...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-9812","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-2yg","jetpack-related-posts":[{"id":52708,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-trains-refused-to-refund-293-after-i-forgot-my-railcard\/","url_meta":{"origin":9812,"position":0},"title":"Virgin Trains refused to refund \u00a3293 after I forgot my railcard","date":"April 24, 2017","format":false,"excerpt":"\r Train operator says I must send in the new tickets I had to buy on the train, but the barrier retained them when we returned homeIn January my wife and I and three daughters travelled to Euston from Chester for a weekend in London. We bought tickets in December\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":39595,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-gets-back-on-track-with-rail-ticket-refunds\/","url_meta":{"origin":9812,"position":1},"title":"Virgin gets back on track with rail ticket refunds","date":"January 4, 2017","format":false,"excerpt":"\r Train company changes policy after pressure from readers and passenger group over refunding commuters if they find their lost railcardA few weeks ago we covered the case of GC of London who had forgotten his disabled person\u2019s railcard while on a Virgin West Coast train between Manchester Piccadilly and\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":34166,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/i-lost-my-railcard-and-was-forced-to-pay-200-more-for-ticket\/","url_meta":{"origin":9812,"position":2},"title":"I lost my railcard and was forced to pay \u00a3200 more for ticket","date":"November 13, 2016","format":false,"excerpt":"\r I found it at the end of the journey but Virgin won\u2019t refund meWe travelled off peak from Manchester Piccadilly to London Euston in September, using two advance first-class tickets which cost \u00a335.65 each with my disabled person\u2019s railcard. But when the ticket inspector checked, I couldn\u2019t find my\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":62188,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/digital-railcards-could-be-just-the-ticket-to-avoid-penalty-fares\/","url_meta":{"origin":9812,"position":3},"title":"Digital railcards could be just the ticket to avoid penalty fares","date":"July 29, 2017","format":false,"excerpt":"\r Now your card can be on your smartphone rather having to carry a paper cardPenalty train fares imposed because a passenger left their railcard behind should soon become less frequent after rail companies announced the introduction of a digital version that can be stored on a smartphone via an\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":26610,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/im-going-nowhere-with-great-western-railway-over-a-ticket-refund\/","url_meta":{"origin":9812,"position":4},"title":"I\u2019m going nowhere with Great Western Railway over a ticket refund","date":"September 20, 2016","format":false,"excerpt":"\r Staff are polite and apologetic, but after three months there\u2019s still no sign of my moneyCan you help me overcome apparent sluggishness by the GWR train company? We bought tickets for two senior railcard return journeys from Paddington to Castle Cary in Somerset on 29 April, returning at the\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30149,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rail-fares-guilty-until-proven-innocent\/","url_meta":{"origin":9812,"position":5},"title":"Rail fares: guilty until proven innocent","date":"February 7, 2015","format":false,"excerpt":"\r Train companies treat their customers like criminals and the independent appeals service is nothing of the sortTrain ticket inspectors occupy a special position in English law. In a reverse of the normal \u201cinnocent until proved guilty\u201d, you can be slapped with a penalty fare as you unsuccessfully fumble around\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/9812"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=9812"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/9812\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=9812"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=9812"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=9812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}