{"id":97258,"date":"2018-09-05T02:50:18","date_gmt":"2018-09-04T19:50:18","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/tsb-chiefs-epic-fail-was-in-empathy-as-much-as-it\/"},"modified":"2018-09-05T03:04:43","modified_gmt":"2018-09-04T20:04:43","slug":"tsb-chiefs-epic-fail-was-in-empathy-as-much-as-it","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/tsb-chiefs-epic-fail-was-in-empathy-as-much-as-it\/","title":{"rendered":"TSB chief\u2019s epic fail was in empathy as much as IT"},"content":{"rendered":"<p>&#013;<br \/>\nPaul Pester berating clients for \u2018shouting into the void\u2019 did not endear him to many&#013;<br \/>\n&#013;<br \/>\nSource : ft.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.ft.com\/content\/9ec8f7cc-b03e-11e8-8d14-6f049d06439c\" target=\"_blank\">TSB chief\u2019s epic fail was in empathy as much as IT<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; Paul Pester berating clients for \u2018shouting into the void\u2019 did not endear him to many&#013;&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-97258","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-piG","jetpack-related-posts":[{"id":29795,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/tsb-and-lloyds-to-slash-interest-rates-on-current-accounts\/","url_meta":{"origin":97258,"position":0},"title":"TSB and Lloyds to slash interest rates on current accounts","date":"October 13, 2016","format":false,"excerpt":"\r More bad news for savers as banks cut returns on highest-paying accounts from January, in move that follows SantanderInterest rates available on current accounts are to plummet, after Lloyds and TSB both announced they would follow Santander in slashing the returns on their highest-paying accounts.A day after Lloyds announced\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":91033,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/tsb-troubles-find-the-best-current-account-deals-on-offer\/","url_meta":{"origin":97258,"position":1},"title":"TSB troubles? 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Find the best current account deals on\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":20426,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/tsb-profits-lifted-by-rise-in-new-customers\/","url_meta":{"origin":97258,"position":2},"title":"TSB profits lifted by rise in new customers\u00a0","date":"July 21, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...TSB profits lifted by rise in new customers\u00a0","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":39553,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/tsb-chairman-joins-board-of-tilney-bestinvest\/","url_meta":{"origin":97258,"position":3},"title":"TSB chairman joins board of Tilney Bestinvest","date":"January 4, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...TSB chairman joins board of Tilney Bestinvest","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":43369,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/which-bank-branches-is-tsb-going-to-close\/","url_meta":{"origin":97258,"position":4},"title":"Which bank branches is TSB going to close?","date":"February 8, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Which bank branches is TSB going to close?","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":90338,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/double-trouble-on-the-way-for-tsb-boss-pester\/","url_meta":{"origin":97258,"position":5},"title":"Double trouble on the way for TSB boss Pester","date":"June 3, 2018","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Double trouble on the way for TSB boss Pester","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/97258"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=97258"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/97258\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=97258"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=97258"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=97258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}