{"id":96399,"date":"2018-08-21T13:00:10","date_gmt":"2018-08-21T06:00:10","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/heals-failed-to-refund-me-for-my-faulty-1250-ercol-desk\/"},"modified":"2018-08-21T13:03:44","modified_gmt":"2018-08-21T06:03:44","slug":"heals-failed-to-refund-me-for-my-faulty-1250-ercol-desk","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/heals-failed-to-refund-me-for-my-faulty-1250-ercol-desk\/","title":{"rendered":"Heal\u2019s failed to refund me for my faulty \u00a31,250 Ercol desk"},"content":{"rendered":"


\nI was sent a damaged product and there were parts missing on the replacementI ordered and paid for an \u00a31,251 Ercol Pero desk from Heal\u2019s in October last year (reduced from the full price of \u00a31,390). It was delivered on 9 December. The \u201ccable management tray\u201d was faulty and there was other damage to the drawers, so I complained. It took until 30 January to receive confirmation Heal\u2019s was sending a replacement. Meanwhile, I had disposed of the desk it was supposed to replace. The replacement arrived at the end of March but on this one there was no tray so the delivery team took it back. Heal\u2019s said they would send a third desk. But in April, I was told Ercol had redesigned the desk to exclude the tray altogether. Ercol would refund Heal\u2019s and Heal\u2019s would refund me, but I had to return the original faulty desk \u2013 and work on the floor? I suggested they refund me in full and I keep the desk. What would they do with it anyway?JG, Somerset Continue reading…
\n
\nSource : theguardian.com
\nRead more…Heal\u2019s failed to refund me for my faulty \u00a31,250 Ercol desk<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

I was sent a damaged product and there were parts missing on the replacementI ordered...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-96399","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-p4P","jetpack-related-posts":[{"id":69064,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/the-father-of-british-furniture-on-40-years-of-parnham-college\/","url_meta":{"origin":96399,"position":0},"title":"The father of British furniture on 40 years of Parnham College","date":"October 15, 2017","format":false,"excerpt":"\r Opened four decades ago, Parnham College in Dorset founded by John Makepeace, quietly transformed British designIt started with a table: a low, glass-topped timber square designed to be easily dismantled and folded into a crate (see picture below). Sold through Heal\u2019s in the early 1960s for the princely sum\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":122920,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/tangerine-dreams-bring-an-1820s-silk-weavers-cottage-back-to-life\/","url_meta":{"origin":96399,"position":1},"title":"Tangerine dreams bring an 1820s silk weaver\u2019s cottage back to life","date":"October 30, 2021","format":false,"excerpt":"\r Glowing colours and midcentury furniture create warmth and style in a once derelict property in the market town of MacclesfieldThe colour of the walls started out from a leaf,\u201d says Edwige Trost-Mayman of the interior of her Macclesfield home. Sitting at a midcentury dining table and rescued Ercol chairs,\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":14158,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/are-you-entitled-to-a-refund-when-the-item-youve-bought-is-faulty\/","url_meta":{"origin":96399,"position":2},"title":"Are you entitled to a refund when the item you've bought is faulty?","date":"April 17, 2011","format":false,"excerpt":"\r The rules and regulations governing consumer rights are confusing. Anna Tims looks at the detailWhen the hard drive on Jack Allum's 13-month-old laptop expired he trustingly returned to the store where he had bought it and requested a repair or replacement. The store was Argos, which declared that, since\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":94229,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-cant-i-get-a-refund-for-my-faulty-wedding-dress\/","url_meta":{"origin":96399,"position":3},"title":"Why can\u2019t I get a refund for my faulty wedding dress?","date":"July 19, 2018","format":false,"excerpt":"\r First there was a hole in the bodice, then it was the wrong size. But all I get is a credit noteMy daughter is getting married next month and we went to David\u2019s Bridal in Birmingham on 4 November 2017 to choose a dress.When the \u00a31,200 order arrived at\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":92949,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bas-refund-offer-for-travel-costs-was-pie-in-the-sky\/","url_meta":{"origin":96399,"position":4},"title":"BA\u2019s refund offer for travel costs was pie in the sky","date":"July 2, 2018","format":false,"excerpt":"\r I was told I would get my expenses back after a cancelled flight, but was later deniedWe were recently due to fly back from California to Manchester with British Airways, changing planes at London Heathrow. 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