{"id":93965,"date":"2018-07-16T13:00:29","date_gmt":"2018-07-16T06:00:29","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/premium-rate-phone-lines-still-used-for-vital-public-services\/"},"modified":"2018-07-17T00:04:46","modified_gmt":"2018-07-16T17:04:46","slug":"premium-rate-phone-lines-still-used-for-vital-public-services","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/premium-rate-phone-lines-still-used-for-vital-public-services\/","title":{"rendered":"Premium rate phone lines still used for vital public services"},"content":{"rendered":"


\nCallers facing huge mobile phone bills as some councils flout government guidelinesPeter Codner was in crisis. The retired barrister is confined to a wheelchair following a stroke and when one night he needed urgent assistance, he made several calls to Wiltshire council\u2019s out-of-hours adult care centre. The SOS cost him dear. Not until his mobile phone bill arrived did he realise he had been charged \u00a380.\u201cThe emergency number I\u2019d been given was an 0845 one and I had no idea it was premium rate,\u201d he says. \u201cThey have a queuing system, so to start with you are one millionth in the queue and then the seasons change and you are 999th. When I needed to call back, I had to go through the same system. If I\u2019d known it was going to cost me an arm and a leg I might have just sat and waited until somebody in the building noticed they hadn\u2019t seen me for the last few weeks.\u201d Continue reading…
\n
\nSource : theguardian.com
\nRead more…Premium rate phone lines still used for vital public services<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Callers facing huge mobile phone bills as some councils flout government guidelinesPeter Codner was in...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-93965","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-orz","jetpack-related-posts":[{"id":88641,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/pensioner-racks-up-80-mobile-bill-calling-council-helpline\/","url_meta":{"origin":93965,"position":0},"title":"Pensioner racks up \u00a380 mobile bill calling council helpline","date":"May 18, 2018","format":false,"excerpt":"\r Charges mounted as he was kept on hold to emergency out-of-hours serviceI\u2019m a disabled pensioner and recently incurred an \u00a380 mobile phone bill by calling my local authority emergency out-of-hours adult care department. I made several calls that day, being in extremis, and it has a queuing system which\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":65700,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/i-tried-to-phone-amazon-but-the-premium-rate-left-me-feeling-robbed\/","url_meta":{"origin":93965,"position":1},"title":"I tried to phone Amazon but the premium rate left me feeling robbed","date":"September 7, 2017","format":false,"excerpt":"\r I\u2019ve been told I am not entitled to a refund because the number I dialled is not operated by AmazonI ordered three books from Amazon in June. Two arrived as expected, but the third was not the book I\u2019d ordered. I found a number for Amazon \u2013 0903 708\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17666,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/premium-rate-service-drained-my-virgin-mobile-balance-but-i-hadnt-signed-up\/","url_meta":{"origin":93965,"position":2},"title":"Premium-rate service drained my Virgin mobile balance \u2013 but I hadn\u2019t signed up","date":"June 25, 2016","format":false,"excerpt":"\r I have lost about \u00a320 to people who had no right to take my moneyI put \u00a320 on my pay-as-you-go Virgin mobile account. When I checked the balance a couple of weeks later I found I only had \u00a31.28 credit, which was a big surprise as I don\u2019t use\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17092,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/stung-by-phone-call-scam-after-switching-to-talktalk\/","url_meta":{"origin":93965,"position":3},"title":"Stung by phone call scam after switching to TalkTalk","date":"June 20, 2016","format":false,"excerpt":"\r I received a message to call a premium number on day of switch and was charged almost \u00a3700 even though I disconnected quicklyI moved my mobile phone contract to TalkTalk in January. On the day my number was ported over I received a voicemail with a request to call\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11950,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ee-is-charging-me-83p-for-every-missed-call-on-my-mobile\/","url_meta":{"origin":93965,"position":4},"title":"EE is charging me 83p for every missed call on my mobile","date":"December 3, 2015","format":false,"excerpt":"\r They are being diverted to a South Korean dialling code, but the firm won\u2019t solve the problemI took out a mobile phone contract with EE last month and soon discovered that I was being charged 83p for every missed call. It turned out they were being automatically forwarded to\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":90264,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/traveller-is-scammed-but-mobile-network-hands-him-2763-bill\/","url_meta":{"origin":93965,"position":5},"title":"Traveller is scammed \u2013 but mobile network hands him \u00a32,763 bill","date":"June 2, 2018","format":false,"excerpt":"\r Britons abroad are being stung by phone firms such as O2 after their phones are stolenA Northern Irish teacher has become the latest victim of criminal gangs in Barcelona who pickpocketed his mobile phone, and then used it to run up a \u00a32,763 bill calling premium-rate numbers through the\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/93965"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=93965"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/93965\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=93965"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=93965"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=93965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}