{"id":93541,"date":"2018-07-10T13:00:36","date_gmt":"2018-07-10T06:00:36","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-wont-lner-send-me-the-code-to-pick-up-my-train-tickets\/"},"modified":"2018-07-10T14:04:55","modified_gmt":"2018-07-10T07:04:55","slug":"why-wont-lner-send-me-the-code-to-pick-up-my-train-tickets","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-wont-lner-send-me-the-code-to-pick-up-my-train-tickets\/","title":{"rendered":"Why won\u2019t LNER send me the code to pick up my train tickets?"},"content":{"rendered":"


\nWhen I booked the east coast line was operated by Virgin \u2013 and LNER claims it can\u2019t helpIt seems pretty straightforward but Virgin East Coast call centres and staff have failed to provide a solution (or to phone back or respond to emails and complaints). On 13 June I booked tickets on my phone for my wife and her friend to travel from London to Skipton on 15 July, returning on 20 July. I have booked thousands of pounds worth of tickets in this way over the years. I later realised I hadn\u2019t been sent the code I needed to pick up the tickets from a machine at the station. I phoned Virgin East Coast (and was put through to many different people over the course of an hour) but still failed to get the code or a means of printing my own. Continue reading…
\n
\nSource : theguardian.com
\nRead more…Why won\u2019t LNER send me the code to pick up my train tickets?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

When I booked the east coast line was operated by Virgin \u2013 and LNER claims...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-93541","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-okJ","jetpack-related-posts":[{"id":1098,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/i-booked-first-class-for-a-third-class-virgin-trains-experience\/","url_meta":{"origin":93541,"position":0},"title":"I booked first class for a third class Virgin trains experience","date":"January 10, 2016","format":false,"excerpt":"\r It cost me \u00a3129 for a Virgin East Coast trip to Newcastle upon Tyne but the train was late, seat reservations were removed and there was no food or drinkI booked a first-class ticket and seat \u2013 for \u00a3129 \u2013 to travel in early January between Newcastle upon Tyne\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":36794,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rail-fare-price-rises-driven-by-hikes-on-virgin-trains-east-coast\/","url_meta":{"origin":93541,"position":1},"title":"Rail fare price rises driven by hikes on Virgin Trains East Coast","date":"December 2, 2016","format":false,"excerpt":"\r Ticket prices on line that was reprivatised last year will go up by 4.9% next year, compared to average 2.3% across UKThe 2.3% average UK rail fare rises for 2017 are being driven by much higher increases on the reprivatised Virgin Trains East Coast, where ticket prices set by\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":19272,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-trains-east-coasts-app-seems-to-confuse-its-staff\/","url_meta":{"origin":93541,"position":2},"title":"Virgin Trains East Coast\u2019s app seems to confuse its staff","date":"July 10, 2016","format":false,"excerpt":"\r Because I used the Ticket Wallet app it seems I can\u2019t get a refund on an unused return ticketI am in dispute with the refunds team at Virgin Trains East Coast over a super off-peak return ticket from King\u2019s Cross to Doncaster, which cost \u00a388.40. For more than a\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":53838,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/httpsviewer-gutools-co-ukpreviewmoney2017may05earn-a-living-instagram-micro-influencers\/","url_meta":{"origin":93541,"position":3},"title":"https:\/\/viewer.gutools.co.uk\/preview\/money\/2017\/may\/05\/earn-a-living-instagram-micro-influencers","date":"May 5, 2017","format":false,"excerpt":"\r You can now buy a discount fare just an hour in advance \u2013 but not on all linesRail passengers who need to travel last minute on Virgin East Coast can now buy cheaper \u201cAdvance\u201d tickets on the day of departure, offering big savings over the train firm\u2019s exorbitant walk-up\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":73640,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/our-virgin-train-was-delayed-and-so-was-our-automatic-refund\/","url_meta":{"origin":93541,"position":4},"title":"Our Virgin train was delayed \u2026 and so was our \u2018automatic\u2019 refund","date":"December 4, 2017","format":false,"excerpt":"\r It promises that under its \u2018delay repay\u2019 system the money would land in our account in three days. But nothing happenedI am very frustrated with Virgin Trains West Coast. I bought advance tickets from its website \u2013 two reduced tickets for a senior costing \u00a314.50 each and one for\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":82002,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-trains-automatic-refund-is-way-off-track\/","url_meta":{"origin":93541,"position":5},"title":"Virgin Trains\u2019 \u2018automatic refund\u2019 is way off track","date":"March 6, 2018","format":false,"excerpt":"\r My train was halted with no explanation, but Virgin hasn\u2019t repaid me as it shouldIn January I travelled by Virgin West Coast from London Euston to Carlisle. We were told of \u201cpotential problems further up the line\u201d and some hours later the service terminated at Preston. I, and a\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/93541"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=93541"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/93541\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=93541"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=93541"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=93541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}