{"id":85462,"date":"2018-04-16T13:00:14","date_gmt":"2018-04-16T06:00:14","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/lifting-the-lid-on-poor-customer-service-from-aga\/"},"modified":"2018-04-16T14:03:09","modified_gmt":"2018-04-16T07:03:09","slug":"lifting-the-lid-on-poor-customer-service-from-aga","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/lifting-the-lid-on-poor-customer-service-from-aga\/","title":{"rendered":"Lifting the lid on poor customer service from Aga"},"content":{"rendered":"


\nAs a loyal customer of 20 years I feel let down over costs and a needless \u2018health check\u2019Aga let me know by email that my 23-year-old appliance\u2019s regular service was overdue. I telephoned to arrange it but was dismayed by the attitude of the woman I spoke to, who said she had only been with the company for five months. At first she said we would need a \u201chealth check\u201d because our service was overdue but I told her I had only recently received a reminder email. She spoke to someone else and then confirmed we wouldn\u2019t need the health check but that the cost of the service would be \u00a3315 (compared with \u00a3180 previously). Continue reading…
\n
\nSource : theguardian.com
\nRead more…Lifting the lid on poor customer service from Aga<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

As a loyal customer of 20 years I feel let down over costs and a...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-85462","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-meq","jetpack-related-posts":[{"id":166234,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/radical-reeves-the-chancellors-mansion-tax-is-a-small-but-brave-step-forward-phillip-inman\/","url_meta":{"origin":85462,"position":0},"title":"Radical Reeves? 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Lifting the lid to chuck in some wilted celery stumps, I saw them seething over what looked like a heap\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11412,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/scottish-power-faces-fine-and-warning-sales-operation-could-be-suspended\/","url_meta":{"origin":85462,"position":3},"title":"Scottish Power faces fine and warning sales operation could be suspended","date":"November 14, 2014","format":false,"excerpt":"\r Ofgem launches investigation into company, which has had disastrous 11 months since introduction of new billing systemScottish Power could be forced to suspend its sales operation if it does not sort out failings in customer service that have dogged the company for nearly a year, the energy regulator has\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":64150,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ofgem-threatens-energy-distribution-companies-with-fines-over-poor-customer-service\/","url_meta":{"origin":85462,"position":4},"title":"Ofgem threatens energy distribution companies with fines over poor customer service","date":"August 21, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Ofgem threatens energy distribution companies with fines over poor customer service","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":25865,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/a-crack-down-on-corporate-liability-is-long-overdue\/","url_meta":{"origin":85462,"position":5},"title":"A crack-down on corporate liability is long overdue","date":"September 13, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...A crack-down on corporate liability is long overdue","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/85462"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=85462"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/85462\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=85462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=85462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=85462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}