{"id":84832,"date":"2018-04-09T13:00:53","date_gmt":"2018-04-09T06:00:53","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-wont-stop-cancelling-our-broadband-contract\/"},"modified":"2018-04-09T14:03:15","modified_gmt":"2018-04-09T07:03:15","slug":"bt-wont-stop-cancelling-our-broadband-contract","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-wont-stop-cancelling-our-broadband-contract\/","title":{"rendered":"BT won\u2019t stop cancelling our broadband contract"},"content":{"rendered":"


\nWe\u2019ve assured them we still want it, but it\u2019s happened three timesSince we started our broadband with BT in June 2017, they have three times cancelled our service despite us assuring them we still wanted it. And each time they did this, they tried to bill us for the remaining amount of our contracts. This first started when neighbours moved in next door and we started receiving \u201csomebody wants to take over your line\u201d messages. After this, we were set up on an 18-month contract, but were assured that we could cancel six months in. However, this contract was cancelled again and we received another bill for early termination. All in all BT has tried to bill us \u00a3370, then \u00a3550, and now \u00a3239. Each time I complain I am told \u201cit will be fine\u201d but nothing gets resolved. BM, by email Continue reading…
\n
\nSource : theguardian.com
\nRead more…BT won\u2019t stop cancelling our broadband contract<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

We\u2019ve assured them we still want it, but it\u2019s happened three timesSince we started our...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-84832","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-m4g","jetpack-related-posts":[{"id":1918,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-broadband-family-pulls-plug-after-two-months-without-service\/","url_meta":{"origin":84832,"position":0},"title":"BT broadband: family pulls plug after two months without service","date":"July 27, 2013","format":false,"excerpt":"\r After waiting and waiting to be connected, one family had enough and jumped ship \u2013 but BT insists they honour their contractWhen a Hertfordshire family was left without broadband for two months they finally decided enough was enough and cancelled their BT contract. Now the telecoms giant has threatened\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":45092,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bts-crossed-wires-over-line-rental-refund\/","url_meta":{"origin":84832,"position":1},"title":"BT\u2019s crossed wires over line rental refund","date":"February 22, 2017","format":false,"excerpt":"\r Its telephone adviser told me I would lose all my pre-paid charges if I cancelled my serviceIn light of its price increases, I contacted BT to cancel my service, as per the rules you recently reported. I was told that as the line rental and broadband are separate, if\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10636,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-couldnt-provide-us-with-a-phone-but-its-billing-machine-is-unstoppable\/","url_meta":{"origin":84832,"position":2},"title":"BT couldn\u2019t provide us with a phone, but its billing machine is unstoppable","date":"April 14, 2016","format":false,"excerpt":"\r I am being charged for two cancelled orders - help!We have just moved back to the UK from Australia. We tried to set up a phone line with BT then realised we needed to order it as part of an internet bundle. We were advised to cancel the phone\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38643,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-plusnet-and-ee-top-broadband-complaints-list\/","url_meta":{"origin":84832,"position":3},"title":"BT, Plusnet and EE top broadband complaints list","date":"December 20, 2016","format":false,"excerpt":"\r Ofcom reveals BT brands also got most landline complaints, while Vodaphone was top of the league for mobile phone issues between July and September BT, Plusnet and EE were the most complained about broadband providers in the third quarter of 2016, figures from Ofcom show. BT, which owns the\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2462,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-condemned-for-misleading-superfast-broadband-customers\/","url_meta":{"origin":84832,"position":4},"title":"BT condemned for misleading superfast broadband customers","date":"April 22, 2015","format":false,"excerpt":"\r Advertising watchdog reprimands Openreach division for repeatedly changing estimates about the service\u2019s availability in certain postcode areas BT has been ticked off by the advertising watchdog for misleading people about how long it will be until they will get superfast broadband in their homes. Complaints were made about a\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":50360,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/broadband-users-could-see-bills-slashed-as-bt-is-forced-to-cut-charges\/","url_meta":{"origin":84832,"position":5},"title":"Broadband users could see bills slashed as BT is forced to cut charges","date":"March 31, 2017","format":false,"excerpt":"\r Cost of superfast broadband could fall as Ofcom says Openreach should cut the wholesale prices it charges rival providersMillions of broadband customers could see their bills slashed under proposals from Ofcom that would force BT to slash almost \u00a3100m in charges to rivals to provide services to their customers\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/84832"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=84832"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/84832\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=84832"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=84832"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=84832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}