{"id":815,"date":"2016-01-06T00:05:32","date_gmt":"2016-01-05T17:05:32","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/hsbc-apologises-for-leaving-customers-unable-to-access-online-accounts\/"},"modified":"2016-01-06T00:25:40","modified_gmt":"2016-01-05T17:25:40","slug":"hsbc-apologises-for-leaving-customers-unable-to-access-online-accounts","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/hsbc-apologises-for-leaving-customers-unable-to-access-online-accounts\/","title":{"rendered":"HSBC apologises for leaving customers unable to access online accounts"},"content":{"rendered":"<p>&#013;<br \/>\nBank admits \u2018complex technical issues\u2019 affecting millions of users took longer to fix than it should, amid growing calls for a full explanationHSBC has apologised after it left millions of customers unable to log into their online accounts for a second day, amid growing calls for an full explanation. Millions of the bank\u2019s personal and business customers first found themselves locked out of their online accounts on Monday. The problems have continued into a second day, leaving a trail of unhappy customers.  Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"http:\/\/www.theguardian.com\/money\/2016\/jan\/05\/hsbc-apologises-leaving-customers-unable-access-online-accounts\" target=\"_blank\">HSBC apologises for leaving customers unable to access online accounts<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; Bank admits \u2018complex technical issues\u2019 affecting millions of users took longer to fix than it&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-815","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-d9","jetpack-related-posts":[{"id":787,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/hsbc-customers-vent-fury-over-online-banking-disruption\/","url_meta":{"origin":815,"position":0},"title":"HSBC customers vent fury over online banking disruption","date":"January 5, 2016","format":false,"excerpt":"\r Bank confirms further problems with service, after previous incident left 17 million users locked out of their accounts for up to nine hours Millions of HSBC customers are experiencing further problems with online banking, following several hours of disruption on Monday.The personal banking website is not allowing customers to\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":67898,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/hsbc-app-will-show-all-your-bank-accounts-in-one-place\/","url_meta":{"origin":815,"position":1},"title":"HSBC app will show all your bank accounts in one place","date":"October 1, 2017","format":false,"excerpt":"\r Users will be able to view and manage accounts, including loans and mortgages, from 21 providersBanking customers will soon be able to see all their accounts from different providers in one place, making it easier for them to manage their money, it is\u00a0claimed.HSBC is trialling an app with 10,000\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":726,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/hsbc-system-failure-leaves-thousands-facing-bank-holiday-without-pay\/","url_meta":{"origin":815,"position":2},"title":"HSBC system failure leaves thousands facing bank holiday without pay","date":"August 28, 2015","format":false,"excerpt":"\r Problem with BACS payment system means salaries have not arrived for many customers as bank faces barrage of complaintsThousands of people have been left without their salaries because of an IT glitch at HSBC that means employers who use its business banking accounts cannot make payments. Some 275,000 individual\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":53113,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/taylor-wimpey-apologises-to-customers-over-historic-leasehold-disputes\/","url_meta":{"origin":815,"position":3},"title":"Taylor Wimpey apologises to customers over historic leasehold disputes","date":"April 27, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Taylor Wimpey apologises to customers over historic leasehold disputes","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":98595,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/barclays-apologises-after-incorrectly-telling-some-customers-they-didnt-have-ppi\/","url_meta":{"origin":815,"position":4},"title":"Barclays apologises after incorrectly telling some customers they didn&#039;t have PPI","date":"September 26, 2018","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Barclays apologises after incorrectly telling some customers they didn't have PPI","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":79884,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/tesco-apologises-after-payment-glitch-pushes-customers-into-red\/","url_meta":{"origin":815,"position":5},"title":"Tesco apologises after payment glitch pushes customers into red","date":"February 14, 2018","format":false,"excerpt":"\r Retailer offers compensation after delays in processing payments at 300 Express storesTesco has apologised to customers after it took up to three months to process hundreds of credit and debit card payments, causing some shoppers to go into the red. The UK\u2019s biggest retailer said 300 of its 1,700\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/815"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=815"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/815\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=815"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=815"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}