{"id":79858,"date":"2018-02-14T14:00:12","date_gmt":"2018-02-14T07:00:12","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-does-currys-customer-service-lack-know-how\/"},"modified":"2018-02-14T15:05:58","modified_gmt":"2018-02-14T08:05:58","slug":"why-does-currys-customer-service-lack-know-how","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-does-currys-customer-service-lack-know-how\/","title":{"rendered":"Why does Currys\u2019 customer service lack know-how?"},"content":{"rendered":"


\nComplaining delivery men installed the wrong machine \u2026 and then refused to take it awayI ordered a new washing machine from Currys and was promised delivery in three days. The delivery men arrived two hours late and complained about their work and other customers while installing the machine. Only after they left did I realise they had delivered a combined washer-dryer. It took three attempts and 1hr 45min on hold before I got through to customer services. With no apology, I was informed that the next available delivery date for the correct product was in six days. Continue reading…
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\nSource : theguardian.com
\nRead more…Why does Currys\u2019 customer service lack know-how?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Complaining delivery men installed the wrong machine \u2026 and then refused to take it awayI...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-79858","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-kM2","jetpack-related-posts":[{"id":73217,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/currys-knowhow-team-really-knows-how-to-alienate-its-customers\/","url_meta":{"origin":79858,"position":0},"title":"Currys\u2019 Knowhow team really knows how to alienate its customers","date":"November 29, 2017","format":false,"excerpt":"\r Two readers tell us how the retailer badly let them down on deliveriesI ordered a fridge from Currys and was assured that delivery would not be a problem, even though there are some steps leading down the garden to our house. We paid for delivery, installation and disposal of\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":92066,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/currys-left-my-2000-cooker-in-a-derelict-garage\/","url_meta":{"origin":79858,"position":1},"title":"\u2018Currys left my \u00a32,000 cooker in a derelict garage\u2019","date":"June 22, 2018","format":false,"excerpt":"\r Their delivery team arrived early, then left it somewhere it could be damaged by rainI ordered a \u00a32,190 range cooker and was advised of a delivery slot. We were living in temporary accommodation while our house was being renovated, so we arranged to travel the 30 minutes to our\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":23151,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/currys-claim-that-dishwasher-could-not-be-collected-doesnt-hold-water\/","url_meta":{"origin":79858,"position":2},"title":"Currys claim that dishwasher could not be collected doesn\u2019t hold water","date":"August 17, 2016","format":false,"excerpt":"\r It refused to take responsibility for collecting a Miele dishwasher, despite it failing within five minutes of being switched onI purchased a Miele dishwasher from Currys for \u00a3579. It failed within five minutes and the screen showed a \u201ccirculation pump failure\u201d. The store assured me it would be collected\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":133948,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/currys-boosted-by-sales-of-air-fryers-as-squeezed-customers-strive-to-save-on-bills\/","url_meta":{"origin":79858,"position":3},"title":"Currys boosted by sales of air fryers as squeezed customers strive to save on bills","date":"January 19, 2023","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Currys boosted by sales of air fryers as squeezed customers strive to save on bills","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":51252,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/easter-bank-holiday-when-are-diy-shops-bq-homebase-and-wickes-plus-argos-currys-pc-world-halfords-ikea-john-lewis-open\/","url_meta":{"origin":79858,"position":4},"title":"Easter bank holiday: When are DIY shops B&Q, Homebase and Wickes plus Argos, Currys PC World, Halfords, Ikea, John Lewis open?","date":"April 7, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Easter bank holiday: When are DIY shops B&Q, Homebase and Wickes plus Argos, Currys PC World, Halfords, Ikea, John Lewis open?","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":24248,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/august-bank-holiday-monday-opening-times-when-are-diy-shops-bq-homebase-and-wickes-plus-argos-currys-pc-world-halfords-ikea-john-lewis-open\/","url_meta":{"origin":79858,"position":5},"title":"August Bank Holiday Monday opening times: When are DIY shops B&Q, Homebase and Wickes plus Argos, Currys PC World, Halfords, Ikea, John Lewis open?","date":"August 29, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...August Bank Holiday Monday opening times: When are DIY shops B&Q, Homebase and Wickes plus Argos, Currys PC World, Halfords, Ikea, John Lewis open?","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/79858"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=79858"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/79858\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=79858"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=79858"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=79858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}