{"id":74236,"date":"2017-12-11T14:59:06","date_gmt":"2017-12-11T07:59:06","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/top-of-the-flops-the-years-worst-customer-service-errors\/"},"modified":"2017-12-11T15:03:13","modified_gmt":"2017-12-11T08:03:13","slug":"top-of-the-flops-the-years-worst-customer-service-errors","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/top-of-the-flops-the-years-worst-customer-service-errors\/","title":{"rendered":"Top of the flops: the year\u2019s worst customer service errors"},"content":{"rendered":"<p>&#013;<br \/>\nFrom unfinished homes to bank errors, which gaffes have made your blood boil? Consumer champion Anna Tims picks the prize failuresAs you read this, some of your fellow Britons will be considering remortgaging to pay a utilities bill that demands a four-figure sum because their supplier confused imperial meter readings with metric. Except they won\u2019t qualify for a loan because their credit rating has been wrecked by a phantom \u00a35 default on a bank account they closed 10 years ago. And they will be unable to get the default rectified because the bank can\u2019t get access to the account. And in any case, they have no phone to ring on since telecoms have yet to be installed on their year-old housing estate and their mobile service provider inadvertently gave their number to someone else.It\u2019s tempting to take the next flight out to escape the torment of corporate Britain, but before you book, be aware that paying for a ticket does not guarantee that you will be airborne. The pilot\u2019s holiday rota might have been messed up, or a weird glitch in your travel agent\u2019s computer might have printed your surname twice and invalidated your ticket or cancelled your booking without letting you know. Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2017\/dec\/11\/worst-consumer-service-errors-of-2017\" target=\"_blank\">Top of the flops: the year\u2019s worst customer service errors<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; From unfinished homes to bank errors, which gaffes have made your blood boil? Consumer champion&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-74236","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-jjm","jetpack-related-posts":[{"id":124008,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/british-gas-admits-an-error-that-could-lose-me-a-new-home\/","url_meta":{"origin":74236,"position":0},"title":"British Gas admits an error that could lose me a new home","date":"December 29, 2021","format":false,"excerpt":"\r My mortgage application was declined because of its mistake on my credit fileMy daughter faces having nowhere to live because of billing mistakes by British Gas. Her landlord served notice, in order to sell the property she was renting, and she was unable to find any other property to\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":80675,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/cashing-in-on-errors\/","url_meta":{"origin":74236,"position":1},"title":"Cashing in on errors","date":"September 2, 2002","format":false,"excerpt":"\r If your employer overpays you, can you keep the money? You can if you're lucky, says Roisin WoolnoughPayroll blunders are a common occurrence. According to a survey by ICM Research, 44% of employees have been overpaid by their employer, with 36% of those overpayments being sums of \u00a3250 or\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":63260,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bank-of-england-finds-five-separate-errors-in-failure-to-spot-charlotte-hogg-mistakes\/","url_meta":{"origin":74236,"position":2},"title":"Bank of England finds five separate errors in failure to spot Charlotte Hogg mistakes","date":"August 9, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Bank of England finds five separate errors in failure to spot Charlotte Hogg mistakes","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":101055,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/manafort-was-in-default-on-trump-tower-condo-when-he-forfeited-it-in-plea-now-bank-wants-a-piece\/","url_meta":{"origin":74236,"position":3},"title":"Manafort was in default on Trump Tower condo when he forfeited it in plea \u2014 now bank wants a piece","date":"November 9, 2018","format":false,"excerpt":"\r UBS Bank is asking a federal judge for a hearing to recognize and adjudicate that bank's interest in Paul Manafort's condo in the landmark building owned by President Donald Trump on Fifth Avenue in New York.\r \r Source : cnbc.com\r Read more...Manafort was in default on Trump Tower condo\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":120790,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/china-evergrandes-creditor-minsheng-bank-pares-loans-to-developer-amid-concerns-about-leverage-default\/","url_meta":{"origin":74236,"position":4},"title":"China Evergrande\u2019s creditor Minsheng Bank pares loans to developer amid concerns about leverage, default","date":"June 24, 2021","format":false,"excerpt":"\r China Evergrande\u2019s top bank creditor has reduced its exposure to the nation\u2019s most-indebted developer to assuage its own investors, a sign that local lenders have started to raise their guard against the risk of defaults.China Minsheng Banking Group, a major commercial lender, said its loan exposure to Evergrande has\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":60634,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rise-in-credit-card-default-rate-adds-to-concerns-over-household-finances\/","url_meta":{"origin":74236,"position":5},"title":"Rise in credit card default rate adds to concerns over household finances","date":"July 13, 2017","format":false,"excerpt":"\r Default rates \u2018increased significantly\u2019 between April and June, Bank of England says, adding it expects availability of credit to fall in coming monthsThe number of people defaulting on their credit card bills and personal loans jumped in the three months to the end of June, according the Bank of\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/74236"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=74236"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/74236\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=74236"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=74236"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=74236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}