{"id":70318,"date":"2017-10-29T06:05:11","date_gmt":"2017-10-28T23:05:11","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/now-its-time-for-a-crackdown-as-ombudsman-service-labelled-a-shambles\/"},"modified":"2017-10-29T07:11:46","modified_gmt":"2017-10-29T00:11:46","slug":"now-its-time-for-a-crackdown-as-ombudsman-service-labelled-a-shambles","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/now-its-time-for-a-crackdown-as-ombudsman-service-labelled-a-shambles\/","title":{"rendered":"Now it\u2019s time for a crackdown, as ombudsman service labelled \u2018a shambles\u2019"},"content":{"rendered":"


\nThis week Moneysavingexpert\u2019s Martin Lewis is presenting his review of the services to parliament. Anna Tims reports on his concernsM ichael Hernon was startled to be told that his British Gas account was \u00a3896 in the red. His statement the previous month showed that he was \u00a3306 in credit. British Gas explained that the sum related to an earlier bill which, because of an error, had never been sent. Hernon asked to see the bill and when British Gas failed to oblige, he turned to the Energy Ombudsman.It ruled that the bill should be sent. That was in April 2016. Hernon has still not received proof of what he owes and is unable to transfer his account until the sum is paid. Yet the ombudsman has closed the case and refused to communicate further. Continue reading…
\n
\nSource : theguardian.com
\nRead more…Now it\u2019s time for a crackdown, as ombudsman service labelled \u2018a shambles\u2019<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

This week Moneysavingexpert\u2019s Martin Lewis is presenting his review of the services to parliament. Anna...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-70318","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-iia","jetpack-related-posts":[{"id":25199,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/financial-ombudsman-still-receiving-thousands-of-ppi-complaints\/","url_meta":{"origin":70318,"position":0},"title":"Financial Ombudsman still receiving thousands of PPI complaints","date":"September 6, 2016","format":false,"excerpt":"\r Ombudsman received 91,381 complaints in the first half of 2016The \u00a337bn bill for payment protection insurance mis-selling by Britain\u2019s banks is likely to escalate further after the Financial Ombudsman revealed that it continues to be inundated with complaints.In the first half of 2016, the number of PPI cases taken\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11560,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/3000-bill-from-british-gas-and-im-not-even-a-customer\/","url_meta":{"origin":70318,"position":1},"title":"\u00a33,000 bill from British Gas \u2026and I\u2019m not even a customer","date":"April 28, 2016","format":false,"excerpt":"\r I\u2019ve been harassed over six years and threatened by debt collectorsFor six years British Gas has been harassing me to pay a bill for more than \u00a33,000 even though I have never been a customer. It started in 2010 when I applied to move to Sainsbury\u2019s Energy, supplied by\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11564,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/british-gas-raised-my-monthly-bill-from-5-to-a-scorching-866\/","url_meta":{"origin":70318,"position":2},"title":"British Gas raised my monthly bill from \u00a35 to a scorching \u00a3866","date":"September 23, 2015","format":false,"excerpt":"\r Energy firm is turning up the heat, claiming I owe more than \u00a34,500I have just had a letter from British Gas telling me that my direct debit payments are increasing from \u00a35 a month to \u00a3866 a month. I phoned customer services expecting this to be a mistake and\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":68062,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/british-gas-broke-into-my-flat-and-changed-the-meter\/","url_meta":{"origin":70318,"position":3},"title":"British Gas broke into my flat and changed the meter","date":"October 3, 2017","format":false,"excerpt":"\r I don\u2019t want a pre-paid meter, but I do want accurate billingI have spent months trying to get British Gas to sort out a meter problem in an empty flat we are renovating. In January the company changed the meter and I paid the final bill for the old\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":61046,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/power-struggle-as-british-gas-bills-huge-amounts-for-wrong-meter\/","url_meta":{"origin":70318,"position":4},"title":"Power struggle as British Gas bills huge amounts for wrong meter","date":"July 18, 2017","format":false,"excerpt":"\r It\u2019s been 13 months and no one seems to be able to resolve the problemFor more than a year British Gas has been charging me huge sums for a neighbour\u2019s electricity. It began with a bill for \u00a31,500, which I discovered was based on a reading of a meter\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10818,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/i-cant-figure-out-how-our-british-gas-meter-clocked-up-a-1600-bill\/","url_meta":{"origin":70318,"position":5},"title":"I can\u2019t figure out how our British Gas meter clocked up a \u00a31,600 bill","date":"April 17, 2016","format":false,"excerpt":"\r We were horrified when the bill landed at Christmas, after G4S had taken a readingI recently received a gas bill from British Gas of more than \u00a31,600 after a meter reading (by G4S) at the end of 2015. You can imagine my horror at receiving such a bill shortly\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/70318"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=70318"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/70318\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=70318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=70318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=70318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}