{"id":66178,"date":"2017-09-12T13:00:27","date_gmt":"2017-09-12T06:00:27","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/special-assistance-was-of-no-assistance-with-eurostar\/"},"modified":"2017-09-12T13:19:15","modified_gmt":"2017-09-12T06:19:15","slug":"special-assistance-was-of-no-assistance-with-eurostar","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/special-assistance-was-of-no-assistance-with-eurostar\/","title":{"rendered":"\u2018Special assistance\u2019 was of no assistance with Eurostar"},"content":{"rendered":"


\nI wanted to claim a discounted blind companion fare but there was no way of doing itMy husband (who is blind) and I wanted to book Eurostar from London to Avignon in August. I am entitled to a discounted blind companion fare, but it can only be booked by phone and at the height of holiday season it was impossible to get through. My husband eventually did, but when he asked to hold the booking because he could not read out the card details, the agent said she could not do so and that I had to call. But I couldn\u2019t get through so, anxious to travel on the dates I was off work, we bought tickets believing Eurostar would give us the discount when we could get through.When I spoke to an agent at the end of July I was told the tickets were non-refundable and that we should have persevered on the phone. After 10-plus hours on the phone, and having to book \u00a3438-worth of tickets that should have cost us less than half that, I am left with a bitter taste in my mouth. SK, Hackney, London E8 Continue reading…
\n
\nSource : theguardian.com
\nRead more…\u2018Special assistance\u2019 was of no assistance with Eurostar<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

I wanted to claim a discounted blind companion fare but there was no way of...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-66178","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-hdo","jetpack-related-posts":[{"id":127305,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/french-it-meltdown-sparks-chaos-on-eurostar\/","url_meta":{"origin":66178,"position":0},"title":"French IT meltdown sparks chaos on Eurostar","date":"June 1, 2022","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...French IT meltdown sparks chaos on Eurostar","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":130803,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/french-strikes-force-eurostar-to-cancel-trains-between-london-and-paris\/","url_meta":{"origin":66178,"position":1},"title":"French strikes force Eurostar to cancel trains between London and Paris","date":"October 18, 2022","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...French strikes force Eurostar to cancel trains between London and Paris","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30693,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/eurostar-traffic-falls-10pc-on-terror-fears-but-weak-sterling-boosts-channel-tunnel-operator\/","url_meta":{"origin":66178,"position":2},"title":"Eurostar traffic falls 10pc on terror fears but weak sterling boosts Channel Tunnel operator","date":"October 19, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Eurostar traffic falls 10pc on terror fears but weak sterling boosts Channel Tunnel operator","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3963,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/eurostar-has-watered-down-its-compensation-offer-after-paris-trip-delay\/","url_meta":{"origin":66178,"position":3},"title":"Eurostar has watered down its compensation offer after Paris trip delay","date":"February 6, 2016","format":false,"excerpt":"\r Train staff said we would get a free return ticket but the website only offered us \u00a329 eachMy wife and I took a trip to Paris on Eurostar in mid-January. The train had technical problems which meant we arrived in Paris two and a half hours late. The train\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":86806,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/what-are-our-rights-if-our-trains-are-cancelled-due-to-french-strikes\/","url_meta":{"origin":66178,"position":4},"title":"What are our rights if our trains are cancelled due to French strikes?","date":"April 30, 2018","format":false,"excerpt":"\r We\u2019ve booked to travel on Eurostar and SNCF, and we\u2019re wondering if we\u2019ll get a refund if services are cancelledMy partner and I will be travelling from London to Montpellier, by both Eurostar and SNCF, on 16 June and returning on 25 June. We\u2019re aware of the French rail\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":12508,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/the-train-passengers-who-paid-too-much-because-they-bought-tickets-online\/","url_meta":{"origin":66178,"position":5},"title":"The train passengers who paid too much \u2013 because they bought tickets online","date":"June 27, 2015","format":false,"excerpt":"\r A glitch on one of the main booking agents\u2019 sites for the Eurostar meant younger and older rail-users were paying a lot more than they should \u2013 until we discovered there was a problemIf you are a young person or someone of more advanced years and are planning a\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/66178"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=66178"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/66178\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=66178"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=66178"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=66178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}