{"id":65836,"date":"2017-09-08T13:00:31","date_gmt":"2017-09-08T06:00:31","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/enterprise-wont-refund-us-over-a-car-crash-that-wasnt-our-fault\/"},"modified":"2017-09-08T13:19:34","modified_gmt":"2017-09-08T06:19:34","slug":"enterprise-wont-refund-us-over-a-car-crash-that-wasnt-our-fault","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/enterprise-wont-refund-us-over-a-car-crash-that-wasnt-our-fault\/","title":{"rendered":"Enterprise won\u2019t refund us over a car crash that wasn\u2019t our fault"},"content":{"rendered":"<p>&#013;<br \/>\nWe paid \u20ac850 excess on the condition it would be reimbursed. A year later, we are no nearer to getting our money backIn July 2016 my partner and I rented a car from Enterprise in France. During our holiday we were hit from behind and the other driver signed a statement admitting he was responsible for the crash. When we returned the car Enterprise made us pay \u20ac850 (\u00a3780), which it promised to return after it had collected payment from the other driver\u2019s insurer.Last November Enterprise sent us a letter advising that we would not receive a refund as it had not had a response from the other motorist. We have the name and details of the driver and tried to contact him directly, but he told us we had no right to get in touch.  Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2017\/sep\/08\/enterprise-car-crash-reimbursed\" target=\"_blank\">Enterprise won\u2019t refund us over a car crash that wasn\u2019t our fault<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; We paid \u20ac850 excess on the condition it would be reimbursed. A year later, we&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-65836","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-h7S","jetpack-related-posts":[{"id":10298,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/9000-bill-for-misfuelling-has-both-driver-and-engine-spluttering\/","url_meta":{"origin":65836,"position":0},"title":"\u00a39,000 bill for misfuelling has both driver and engine spluttering","date":"September 12, 2015","format":false,"excerpt":"\r When a motorist accidentally put the wrong sort of fuel in his Enterprise hire car, he did not expect the firm to clean out his account to pay for the repairsToby Gawin still doesn\u2019t quite know how it happened. The regular car hire user knew that the Mazda he\u2019d\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17892,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/left-almost-speechless-by-a-rapid-refund-from-ryanair\/","url_meta":{"origin":65836,"position":1},"title":"Left almost speechless by a rapid refund from Ryanair","date":"June 28, 2016","format":false,"excerpt":"\r Car hire and air fare were promptly refunded when I was forced to cancel my tripI am currently suffering from minor heart problems but, following medical advice, my wife and I felt able to make a short trip to France. We booked a Ryanair flight to Carcassonne for \u00a3155\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":80981,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/goldcar-refuses-car-or-refund-after-late-flight-arrival\/","url_meta":{"origin":65836,"position":2},"title":"Goldcar refuses car or refund after late flight arrival","date":"February 26, 2018","format":false,"excerpt":"\r We couldn\u2019t even get our insurance cover back and had to make a new booking for \u00a3108We hired a car from Goldcar for collection at Malaga airport. The flight was more than an hour late and we were told the booking was no longer valid as we had arrived\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3203,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/im-on-a-collision-course-with-ms-insurance\/","url_meta":{"origin":65836,"position":3},"title":"I\u2019m on a collision course with M&amp;S insurance","date":"January 31, 2016","format":false,"excerpt":"\r My car premium shot up after a \u2018no-fault\u2019 claim, in which a van rolled back into my parked vehicleFor several years I have used Marks & Spencer to insure my Vauxhall Corsa, with the policy most recently provided by Ageas. I have a nine-year protected no-claims bonus on the\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":84416,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/uber-im-in-shock-after-being-charged-a-60-cleaning-fee\/","url_meta":{"origin":65836,"position":4},"title":"Uber: I\u2019m in shock after being charged a \u00a360 cleaning fee","date":"April 3, 2018","format":false,"excerpt":"\r I wasn\u2019t given any details of an alleged incident involving mustardAfter an uneventful 19-minute Uber journey, I was shocked to be charged a \u00a360 cleaning fee for what appeared (in a photo) to be mustard on the car\u2019s rear seat and inside the door. I was not provided with\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":33258,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/no-refund-or-redress-from-british-airways-after-it-let-us-down-badly\/","url_meta":{"origin":65836,"position":5},"title":"No refund or redress from British Airways after it let us down badly","date":"November 6, 2016","format":false,"excerpt":"\r Our flight to Gatwick was cancelled with no explanation, so we were forced to fly to HeathrowOur British Airways flight from Amsterdam to London Gatwick was cancelled recently, and we were put on a BA flight to Heathrow instead. 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