{"id":65658,"date":"2017-09-06T22:49:07","date_gmt":"2017-09-06T15:49:07","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/ofgem-to-tear-up-the-rule-book-on-energy-customer-contact\/"},"modified":"2017-09-06T23:09:34","modified_gmt":"2017-09-06T16:09:34","slug":"ofgem-to-tear-up-the-rule-book-on-energy-customer-contact","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ofgem-to-tear-up-the-rule-book-on-energy-customer-contact\/","title":{"rendered":"Ofgem to tear up the rule book on energy customer contact"},"content":{"rendered":"<p>&#013;<br \/>\n&#013;<br \/>\n&#013;<br \/>\nSource : telegraph.co.uk&#013;<br \/>\nRead more&#8230;<a href=\"http:\/\/www.telegraph.co.uk\/business\/2017\/09\/06\/ofgem-tear-rule-book-energy-customer-contact\/\" target=\"_blank\">Ofgem to tear up the rule book on energy customer contact<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; &#013; &#013; Source : telegraph.co.uk&#013; Read more&#8230;Ofgem to tear up the rule book on energy&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-65658","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-h50","jetpack-related-posts":[{"id":64150,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ofgem-threatens-energy-distribution-companies-with-fines-over-poor-customer-service\/","url_meta":{"origin":65658,"position":0},"title":"Ofgem threatens energy distribution companies with fines over poor customer service","date":"August 21, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Ofgem threatens energy distribution companies with fines over poor customer service","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":46889,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/switch-hitch-ofgem-to-look-into-improper-exit-fee-allegations\/","url_meta":{"origin":65658,"position":1},"title":"Switch hitch: Ofgem to look into improper exit-fee allegations","date":"March 6, 2017","format":false,"excerpt":"\r Npower, British Gas and E.ON allegedly told people they could be charged for switching supplier at the end of a fixed tariffOfgem is looking into allegations that energy suppliers have wrongly threatened to impose exit fees on householders switching away from them.The energy regulator confirmed it was talking to\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":26884,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/complaints-handling-by-energy-suppliers-has-got-worse\/","url_meta":{"origin":65658,"position":2},"title":"Complaints handling by energy suppliers has got worse","date":"September 22, 2016","format":false,"excerpt":"\r Scottish Power, npower and First Utility bottom for customer satisfaction, Ofgem findsThe way energy suppliers dealt with serious customer complaints deteriorated over the past two years, according to Ofgem, which named npower, Scottish Power and First Utility as the worst offenders. 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