{"id":65480,"date":"2017-09-05T13:00:34","date_gmt":"2017-09-05T06:00:34","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/after-bas-it-meltdown-our-claim-has-finally-taken-off\/"},"modified":"2017-09-05T13:18:56","modified_gmt":"2017-09-05T06:18:56","slug":"after-bas-it-meltdown-our-claim-has-finally-taken-off","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/after-bas-it-meltdown-our-claim-has-finally-taken-off\/","title":{"rendered":"After BA\u2019s IT meltdown our claim has finally taken off"},"content":{"rendered":"


\nWe were still \u00a3800 out of pocket but thanks to CEDR we\u2019ve had most backBA\u2019s well-publicised IT meltdown over the May half term meant we had to abandon our family holiday to Sweden. The airline refunded our flight costs and paid the \u20ac750 EU-mandated compensation, but we were still \u00a3800 out of pocket. You were kind enough to publish my letter about this \u2013 BA told you (as it had us) that it was not liable for our consequential loss. Other readers in a similar position may be interested to know that we have since pursued a claim through the CEDR resolution scheme to which BA subscribes. The airline has not admitted liability, but it has reimbursed our airport car parking (\u00a3110) and given us an e-voucher for future flights worth \u00a3625. Continue reading…
\n
\nSource : theguardian.com
\nRead more…After BA\u2019s IT meltdown our claim has finally taken off<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

We were still \u00a3800 out of pocket but thanks to CEDR we\u2019ve had most backBA\u2019s...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-65480","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-h28","jetpack-related-posts":[{"id":56708,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ba-chaos-why-im-flying-the-flag-for-the-new-arbitration-scheme\/","url_meta":{"origin":65480,"position":0},"title":"BA chaos: why I\u2019m flying the flag for the new arbitration scheme","date":"June 2, 2017","format":false,"excerpt":"\r It could help those passengers whose plans were wrecked by the airline\u2019s recent meltdown, as one barrister has found outThe chaos BA descended into last weekend will come as little surprise to some people who regularly use the airline. My battles with it were described in these pages last\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":60304,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/its-a-testing-time-for-ba-passengers-who-lost-out-in-it-chaos\/","url_meta":{"origin":65480,"position":1},"title":"It\u2019s a testing time for BA passengers who lost out in IT chaos","date":"July 10, 2017","format":false,"excerpt":"\r We\u2019ve had no holiday and are \u00a3800 out of pocket, but travel insurance won\u2019t payBA\u2019s well-publicised IT meltdown over the May half-term resulted in our flights being cancelled, and we had to abandon our family holiday to Sweden. The airline has refunded our flight costs and agreed to pay\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":88843,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bas-owner-plans-third-1-3bn-bid-for-norwegian-reports-claim\/","url_meta":{"origin":65480,"position":2},"title":"BA's owner plans third \u00a31.3bn bid for Norwegian, reports claim","date":"May 21, 2018","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...BA's owner plans third \u00a31.3bn bid for Norwegian, reports claim","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":58874,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ba-ruined-our-break-but-it-still-wont-pay-out\/","url_meta":{"origin":65480,"position":3},"title":"BA ruined our break \u2013 but it still won\u2019t pay out!","date":"June 24, 2017","format":false,"excerpt":"\r One family is still \u00a3700 out of pocket after the airline\u2019s IT meltdown. But its battle get paid is likely to be typical of many othersA family of six who lost their holiday to Portugal after the British Airways meltdown are still out of pocket, because neither the airline\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":78055,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/passengers-900-case-damaged-but-airline-refuses-compensation\/","url_meta":{"origin":65480,"position":4},"title":"Passenger's \u00a3900 case damaged \u2013\u00a0but airline refuses compensation","date":"January 26, 2018","format":false,"excerpt":"\r Reader books BA flight, ends up on Vueling and bag \u2018looks like someone had taken an axe to it\u2019A small London design company is facing a \u00a3900 bill after BA\u2019s sister airline, Vueling, trashed their salesman\u2019s expensive metal suitcase and then refused to reimburse the firm unless they took\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":20602,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/one-british-airways-passenger-fought-back-and-you-can-too\/","url_meta":{"origin":65480,"position":5},"title":"One British Airways passenger fought back \u2013 and you can too","date":"July 23, 2016","format":false,"excerpt":"\r The trio of Consumer Champions letters last week concerning BA cancellations and delays prompted barrister Richard Colbey to tell us about his experiences with the airline, and advise how travellers might fight backHaving had a turbulent relationship with BA over the past few years, I was amused to read\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/65480"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=65480"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/65480\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=65480"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=65480"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=65480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}