{"id":63306,"date":"2017-08-10T13:01:29","date_gmt":"2017-08-10T06:01:29","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-refuses-to-refund-credit-on-dead-friends-mobile-phone\/"},"modified":"2017-08-10T13:13:46","modified_gmt":"2017-08-10T06:13:46","slug":"virgin-refuses-to-refund-credit-on-dead-friends-mobile-phone","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-refuses-to-refund-credit-on-dead-friends-mobile-phone\/","title":{"rendered":"Virgin refuses to refund credit on dead friend\u2019s mobile phone"},"content":{"rendered":"<p>&#013;<br \/>\nThere was almost \u00a3300 pounds in the pay as you go account but phone company will not give it backI am helping an elderly friend sort out his affairs following his wife\u2019s death. I phoned Virgin Mobile for his wife\u2019s pay-as-you-go account to be put into his name. We discovered there was \u00a3271.75 credit on the account, which I asked to be refunded since my friend is unlikely to use this. We think his wife topped up her account in error during her illness.  Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2017\/aug\/10\/virgin-refuses-credit-refund-pay-as-you-go-dead-customer\" target=\"_blank\">Virgin refuses to refund credit on dead friend\u2019s mobile phone<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; There was almost \u00a3300 pounds in the pay as you go account but phone company&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-63306","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-gt4","jetpack-related-posts":[{"id":82002,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-trains-automatic-refund-is-way-off-track\/","url_meta":{"origin":63306,"position":0},"title":"Virgin Trains\u2019 \u2018automatic refund\u2019 is way off track","date":"March 6, 2018","format":false,"excerpt":"\r My train was halted with no explanation, but Virgin hasn\u2019t repaid me as it shouldIn January I travelled by Virgin West Coast from London Euston to Carlisle. We were told of \u201cpotential problems further up the line\u201d and some hours later the service terminated at Preston. I, and a\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":80893,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/metro-bank-refuses-to-refund-scammed-customer\/","url_meta":{"origin":63306,"position":1},"title":"Metro bank refuses to refund scammed customer","date":"February 24, 2018","format":false,"excerpt":"\r Bank accuses businessman of gross negligence after his account is cleared of \u00a320,000Metro bank is one of the fastest-expanding new banks in Britain, aiming for 100 branches. But what if your account falls victim to fraud? One customer says he is outraged after Metro refused to refund \u00a320,000 stolen\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":73640,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/our-virgin-train-was-delayed-and-so-was-our-automatic-refund\/","url_meta":{"origin":63306,"position":2},"title":"Our Virgin train was delayed \u2026 and so was our \u2018automatic\u2019 refund","date":"December 4, 2017","format":false,"excerpt":"\r It promises that under its \u2018delay repay\u2019 system the money would land in our account in three days. But nothing happenedI am very frustrated with Virgin Trains West Coast. I bought advance tickets from its website \u2013 two reduced tickets for a senior costing \u00a314.50 each and one for\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10924,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/our-struggle-to-get-a-train-ticket-refund-is-virgin-on-the-ridiculous\/","url_meta":{"origin":63306,"position":3},"title":"Our struggle to get a train ticket refund is Virgin on the ridiculous","date":"April 19, 2016","format":false,"excerpt":"\r No matter how I try, I can\u2019t get the money that\u2019s due after sending my delay repay formIn the wake of your story about problems with Virgin Trains, I am also experiencing dreadful service. Following a delayed train in December I was due a full refund for \u00a3179.20. I\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17666,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/premium-rate-service-drained-my-virgin-mobile-balance-but-i-hadnt-signed-up\/","url_meta":{"origin":63306,"position":4},"title":"Premium-rate service drained my Virgin mobile balance \u2013 but I hadn\u2019t signed up","date":"June 25, 2016","format":false,"excerpt":"\r I have lost about \u00a320 to people who had no right to take my moneyI put \u00a320 on my pay-as-you-go Virgin mobile account. When I checked the balance a couple of weeks later I found I only had \u00a31.28 credit, which was a big surprise as I don\u2019t use\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":19272,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-trains-east-coasts-app-seems-to-confuse-its-staff\/","url_meta":{"origin":63306,"position":5},"title":"Virgin Trains East Coast\u2019s app seems to confuse its staff","date":"July 10, 2016","format":false,"excerpt":"\r Because I used the Ticket Wallet app it seems I can\u2019t get a refund on an unused return ticketI am in dispute with the refunds team at Virgin Trains East Coast over a super off-peak return ticket from King\u2019s Cross to Doncaster, which cost \u00a388.40. For more than a\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/63306"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=63306"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/63306\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=63306"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=63306"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=63306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}