{"id":56144,"date":"2017-05-27T13:00:20","date_gmt":"2017-05-27T06:00:20","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/ofcom-to-review-charges-for-calls-to-directory-inquiries-services\/"},"modified":"2017-05-27T13:08:59","modified_gmt":"2017-05-27T06:08:59","slug":"ofcom-to-review-charges-for-calls-to-directory-inquiries-services","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ofcom-to-review-charges-for-calls-to-directory-inquiries-services\/","title":{"rendered":"Ofcom to review charges for calls to directory inquiries services"},"content":{"rendered":"


\nTelecoms regulator acts after investigation by the Observer found some callers were charged three-figure sums to find numberThe telecoms regulator, Ofcom, has announced a review into the high cost of calls to directory inquiries services two months after I featured the case of a reader who was charged \u00a3501 for six calls to a 118 number.Prices have increased by up to 17-fold since BT\u2019s service was opened up to competition in 2003, but in 2013 Ofcom abandoned its own proposals to impose a cap on 118 call charges after protests from the telecoms industry. Instead, last year it sanctioned a top price bracket of \u00a315.98 for the initial call plus \u00a37.99 for every ensuing minute, and Telecom2 took advantage of it. The firm withdrew the service that connected callers to their chosen number and cost some of them three-figure sums only after The Observer investigated. Continue reading…
\n
\nSource : theguardian.com
\nRead more…Ofcom to review charges for calls to directory inquiries services<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Telecoms regulator acts after investigation by the Observer found some callers were charged three-figure sums...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-56144","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-eBy","jetpack-related-posts":[{"id":6352,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ofcom-opens-a-road-to-faster-broadband\/","url_meta":{"origin":56144,"position":0},"title":"Ofcom opens a road to faster broadband","date":"February 28, 2016","format":false,"excerpt":"\r Telecoms regulator puts pressure on BT to open up its network infrastructure, allowing rivals to lay their own ultrafast fibre-optic linesBroadband users may benefit from better service after a review last week put BT under pressure to open up its network infrastructure to let rivals lay their own ultrafast\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":58132,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ofcom-bans-three-year-broadband-and-phone-contracts\/","url_meta":{"origin":56144,"position":1},"title":"Ofcom bans three-year broadband and phone contracts","date":"May 26, 2011","format":false,"excerpt":"\r Regulator also announces 999 text service and rules to ensure quick transferral of mobile numbers between providersThree-year broadband and phone contracts have been banned by the communications regulator Ofcom, with providers now only able to offer maximum contracts of two years. They must also make 12-month contracts available under\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":89580,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-media-falls-foul-of-watchdog-over-240-exit-fees\/","url_meta":{"origin":56144,"position":2},"title":"Virgin Media falls foul of watchdog over \u00a3240 exit fees","date":"May 26, 2018","format":false,"excerpt":"\r Ofcom says it \u2018has reasonable grounds to believe\u2019 the cable company has broken its rulesVirgin Media may have breached consumer protection rules by charging customers up to \u00a3240 for ending their contract early, according to an investigation by the telecoms regulator Ofcom. In a preliminary ruling this week, Ofcom\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":71459,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/broadband-and-landline-users-to-get-automatic-compensation-for-poor-service\/","url_meta":{"origin":56144,"position":3},"title":"Broadband and landline users to get automatic compensation for poor service","date":"November 10, 2017","format":false,"excerpt":"\r Ofcom says new scheme could result in customers receiving a total of \u00a3142m a year in payoutsBroadband and landline customers who suffer poor service will receive a share of more than \u00a3140m a year from a new automatic compensation scheme being set up by the UK\u2019s biggest providers. Telecoms\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38564,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/vodafone-brought-to-task-as-the-observer-prompts-ofcom-investigation\/","url_meta":{"origin":56144,"position":4},"title":"Vodafone brought to task as The Observer prompts Ofcom investigation","date":"June 23, 2015","format":false,"excerpt":"\r Customers pile in with complaints as the telecoms company blames \u2018isolated problems\u2019 on its new systemLegion are the letters from Vodafone customers who have been unable to make or receive calls after committing to a contract.EG of Teddington, Middlesex, hasn\u2019t been able to receive calls or send messages since\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":49706,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/118-directory-enquiry-numbers-now-cost-more-than-a-premium-rate\/","url_meta":{"origin":56144,"position":5},"title":"118 directory enquiry numbers now cost more than a premium rate","date":"March 26, 2017","format":false,"excerpt":"\r Since deregulation it\u2019s become very pricey to use 118 connection services, as a reader\u2019s aunt found out. But Ofcom is reluctant to actHilary Wagstaff\u2019s 90-year-old aunt needed to finalise her bill from her water company after moving to a retirement community. When she tried to call Southern Water, a\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/56144"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=56144"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/56144\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=56144"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=56144"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=56144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}