{"id":52708,"date":"2017-04-24T12:59:04","date_gmt":"2017-04-24T05:59:04","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-trains-refused-to-refund-293-after-i-forgot-my-railcard\/"},"modified":"2017-04-24T13:03:00","modified_gmt":"2017-04-24T06:03:00","slug":"virgin-trains-refused-to-refund-293-after-i-forgot-my-railcard","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-trains-refused-to-refund-293-after-i-forgot-my-railcard\/","title":{"rendered":"Virgin Trains refused to refund \u00a3293 after I forgot my railcard"},"content":{"rendered":"<p>&#013;<br \/>\nTrain operator says I must send in the new tickets I had to buy on the train, but the barrier retained them when we returned homeIn January my wife and I and three daughters travelled to Euston from Chester for a weekend in London. We bought tickets in December by phone from the Llandrindod Wells ticket office, which were posted to us. On the day of travel we realised we had left our family railcard at home and had to pay \u00a3293.65 for new tickets to the helpful train manager. It was explained that we would need to contact Virgin and demonstrate we had a valid card to get a refund.  Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2017\/apr\/24\/virgin-trains-refuses-refund-ticket-forgot-railcard\" target=\"_blank\">Virgin Trains refused to refund \u00a3293 after I forgot my railcard<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; Train operator says I must send in the new tickets I had to buy on&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-52708","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-dI8","jetpack-related-posts":[{"id":9812,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/railroaded-by-virgin-trains-into-buying-another-ticket-then-refused-a-refund\/","url_meta":{"origin":52708,"position":0},"title":"Railroaded by Virgin Trains into buying another ticket \u2026 then refused a refund","date":"April 2, 2016","format":false,"excerpt":"\r I could provide proof of payment with my bank card, but it wasn\u2019t acceptedIn January I renewed my senior railcard in person at Wolverhampton station. At the same time I asked the booking clerk for information about travel on Virgin Trains to Newark Castle two days later. He printed\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":39595,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-gets-back-on-track-with-rail-ticket-refunds\/","url_meta":{"origin":52708,"position":1},"title":"Virgin gets back on track with rail ticket refunds","date":"January 4, 2017","format":false,"excerpt":"\r Train company changes policy after pressure from readers and passenger group over refunding commuters if they find their lost railcardA few weeks ago we covered the case of GC of London who had forgotten his disabled person\u2019s railcard while on a Virgin West Coast train between Manchester Piccadilly and\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":34166,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/i-lost-my-railcard-and-was-forced-to-pay-200-more-for-ticket\/","url_meta":{"origin":52708,"position":2},"title":"I lost my railcard and was forced to pay \u00a3200 more for ticket","date":"November 13, 2016","format":false,"excerpt":"\r I found it at the end of the journey but Virgin won\u2019t refund meWe travelled off peak from Manchester Piccadilly to London Euston in September, using two advance first-class tickets which cost \u00a335.65 each with my disabled person\u2019s railcard. But when the ticket inspector checked, I couldn\u2019t find my\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":92424,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/virgin-trains-ignored-my-delay-repay-claim-then-passed-it-on-to-trainline\/","url_meta":{"origin":52708,"position":3},"title":"Virgin Trains ignored my Delay Repay claim \u2013 then passed it on to Trainline","date":"June 26, 2018","format":false,"excerpt":"\r I was forced to take a taxi after my outward journey was halted, but I can\u2019t get compensationIn January I bought two tickets via the Trainline app, using my disabled person\u2019s railcard, to travel from Manningtree, Essex to Birmingham on 12 January. The London Euston to Birmingham leg is\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":74152,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/millennial-railcard-a-fare-deal-or-quick-fix-that-fails-to-deliver\/","url_meta":{"origin":52708,"position":4},"title":"Millennial railcard: a fare deal or quick fix that fails to deliver?","date":"December 9, 2017","format":false,"excerpt":"\r A new \u00a330 card promises a third off train tickets for young workers. We examine if it\u2019s really worth it or just a quick fix to woo young votersA national railcard for millennials was launched this week, promising one-third off fares for 26- to 30-year-olds. When the chancellor unveiled\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":26610,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/im-going-nowhere-with-great-western-railway-over-a-ticket-refund\/","url_meta":{"origin":52708,"position":5},"title":"I\u2019m going nowhere with Great Western Railway over a ticket refund","date":"September 20, 2016","format":false,"excerpt":"\r Staff are polite and apologetic, but after three months there\u2019s still no sign of my moneyCan you help me overcome apparent sluggishness by the GWR train company? We bought tickets for two senior railcard return journeys from Paddington to Castle Cary in Somerset on 29 April, returning at the\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/52708"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=52708"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/52708\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=52708"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=52708"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=52708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}