{"id":51785,"date":"2017-04-13T13:00:18","date_gmt":"2017-04-13T06:00:18","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/ee-sent-me-to-coventry-when-i-told-them-i-was-moving-to-russia\/"},"modified":"2017-04-13T13:05:29","modified_gmt":"2017-04-13T06:05:29","slug":"ee-sent-me-to-coventry-when-i-told-them-i-was-moving-to-russia","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ee-sent-me-to-coventry-when-i-told-them-i-was-moving-to-russia\/","title":{"rendered":"EE sent me to Coventry when I told them I was moving to Russia"},"content":{"rendered":"<p>&#013;<br \/>\nIt continues to bill for service I cancelled and ignores all my emails and expensive international phone calls to customer services I\u2019ve run out of ideas to prevent EE debiting money from my bank account. I cancelled my home broadband and phone package six months ago when I moved abroad, and gave my parents\u2019 details as a forwarding address for any correspondence. It turns out that EE logged this as a home move request and tried to transfer my account to my parents\u2019 address. The transfer failed, but EE has continued to bill my account ever since.I have called, written and emailed, and still money is being taken from my account to pay for a service that does not exist. Every time I call the customer service line, the reps promise to call back but never do. Letters and emails have had no response. Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2017\/apr\/13\/ee-sent-me-coventry-when-told-them-i-moving-russia-broadband-phone\" target=\"_blank\">EE sent me to Coventry when I told them I was moving to Russia<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; It continues to bill for service I cancelled and ignores all my emails and expensive&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-51785","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-dtf","jetpack-related-posts":[{"id":56140,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ee-and-vodafone-are-uks-worst-mobile-providers-says-which\/","url_meta":{"origin":51785,"position":0},"title":"EE and Vodafone are UK\u2019s worst mobile providers, says Which?","date":"May 27, 2017","format":false,"excerpt":"\r Survey finds the two networks \u2013 which together account for more than half the market \u2013 have satisfaction score of just 50%EE and Vodafone have been named as the UK\u2019s two worst mobile phone providers by the consumer group Which?In its sixth annual survey of members, EE and Vodafone,\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":80893,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/metro-bank-refuses-to-refund-scammed-customer\/","url_meta":{"origin":51785,"position":1},"title":"Metro bank refuses to refund scammed customer","date":"February 24, 2018","format":false,"excerpt":"\r Bank accuses businessman of gross negligence after his account is cleared of \u00a320,000Metro bank is one of the fastest-expanding new banks in Britain, aiming for 100 branches. But what if your account falls victim to fraud? One customer says he is outraged after Metro refused to refund \u00a320,000 stolen\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30663,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ee-failed-to-help-me-out-over-poor-credit-score-which-threatened-my-mortgage\/","url_meta":{"origin":51785,"position":2},"title":"EE failed to help me out over poor credit score which threatened my mortgage","date":"October 19, 2016","format":false,"excerpt":"\r I discovered a default had been recorded on Experian, but I\u2019ve never had an EE accountI was reading an article from 2013 highlighting how a couple almost missed out on their dream house due to a \u00a310 debt to a mobile phone provider. This has happened to me.I needed\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":19108,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-and-ee-ranked-worst-for-broadband-customer-service-following-merger\/","url_meta":{"origin":51785,"position":3},"title":"BT and EE ranked worst for broadband customer service following merger\u00a0","date":"July 8, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...BT and EE ranked worst for broadband customer service following merger\u00a0","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10774,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/sim-swap-fraud-claims-another-mobile-banking-victim\/","url_meta":{"origin":51785,"position":4},"title":"Sim-swap fraud claims another mobile banking victim","date":"April 16, 2016","format":false,"excerpt":"\r Chris Sims\u2019 account emptied and loan for \u00a38,000 taken out as fraudsters continue to exploit way banks use customers\u2019 mobilesChris Sims was sitting in his Nottingham home a fortnight ago when his iPhone, on the EE network, suddenly stopped working. Within 75 minutes the fraudsters who had hijacked his\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":74236,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/top-of-the-flops-the-years-worst-customer-service-errors\/","url_meta":{"origin":51785,"position":5},"title":"Top of the flops: the year\u2019s worst customer service errors","date":"December 11, 2017","format":false,"excerpt":"\r From unfinished homes to bank errors, which gaffes have made your blood boil? Consumer champion Anna Tims picks the prize failuresAs you read this, some of your fellow Britons will be considering remortgaging to pay a utilities bill that demands a four-figure sum because their supplier confused imperial meter\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/51785"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=51785"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/51785\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=51785"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=51785"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=51785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}