{"id":5172,"date":"2011-03-19T07:01:02","date_gmt":"2011-03-19T00:01:02","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/a-working-life-the-railway-controller\/"},"modified":"2016-02-19T00:54:17","modified_gmt":"2016-02-18T17:54:17","slug":"a-working-life-the-railway-controller","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/a-working-life-the-railway-controller\/","title":{"rendered":"A working life: The railway controller"},"content":{"rendered":"<p>&#013;<br \/>\nFirst Great Western&#8217;s Deborah Hawken explains how train delays, cable thefts and sheep on the line are all in a day&#8217;s workIt is possible, I suppose, to have thoroughness trained into you, but Deborah Hawken strikes me as a person who was born with hers. &#8220;Obviously this is a quiet area, so you will have to switch your mobile phone to silent,&#8221; she explains, as we swish upstairs into First Great Western&#8217;s Swindon control centre. &#8220;And there&#8217;s no fire alarm expected today,&#8221; she adds, &#8220;so if it does go off, it might be a fire. In which case, the exits are here and here.&#8221; I nod, and make the necessary mental preparations.Hawken begins the tour. Pointing, around an archipelago of tidy desks, she shows me the maintenance controller who talks to drivers on the phone to solve technical problems; there&#8217;s the service controller, who investigates the cause of delays; there&#8217;s the crew delivery managers; there&#8217;s the high-speed desk; there&#8217;s the people who arrange road replacement services; there&#8217;s the customer information team, which posts all the service information online and on the station display boards. Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"http:\/\/www.theguardian.com\/money\/2011\/mar\/19\/working-life-railway-controller\" target=\"_blank\">A working life: The railway controller<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; First Great Western&#8217;s Deborah Hawken explains how train delays, cable thefts and sheep on the&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-5172","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-1lq","jetpack-related-posts":[{"id":115883,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/tenants-calling-pest-controller-over-daddy-longlegs-spiders-win-tribunal-case\/","url_meta":{"origin":5172,"position":0},"title":"Tenants calling pest controller over daddy longlegs spiders win tribunal case","date":"April 27, 2020","format":false,"excerpt":"\r Tenants who called a pest controller because their rental had daddy longlegs spiders have won $1072 reimbursement after seeking to end their tenancy early.Nicholas McLaren and Emma Greig moved into their K\u0101piti Coast rental...\r \r Source : nzherald.co.nz\/Property\r Read more...Tenants calling pest controller over daddy longlegs spiders win tribunal\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":25305,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/national-express-free-journeys-offer-has-driven-me-to-distraction\/","url_meta":{"origin":5172,"position":1},"title":"National Express free journeys offer has driven me to distraction","date":"September 7, 2016","format":false,"excerpt":"\r I have made many attempts to claim the free trips but, except for one booked for me by its staff, have failed every timeI travel once a week between Bristol and London for work. 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