{"id":5146,"date":"2016-02-18T14:00:27","date_gmt":"2016-02-18T07:00:27","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/vodafone-ignores-the-terminally-ill-you-have-to-be-dead-for-a-refund\/"},"modified":"2016-02-18T14:14:41","modified_gmt":"2016-02-18T07:14:41","slug":"vodafone-ignores-the-terminally-ill-you-have-to-be-dead-for-a-refund","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/vodafone-ignores-the-terminally-ill-you-have-to-be-dead-for-a-refund\/","title":{"rendered":"Vodafone ignores the terminally ill \u2026 you have to be dead for a refund"},"content":{"rendered":"


\nWe couldn\u2019t recover \u00a393 on my father-in-law\u2019s pay-as-you-go mobile when he was alive; now he\u2019s died they\u2019re sympatheticMy 92-year-old father-in-law was \u00a393 in credit on his Vodafone pay-as-you-go mobile, partly because he didn\u2019t understand how it worked. When my wife and I discovered this he was already terminally ill and had stopped using the phone. He asked if I could recover his money.We called customer services at least four times, but it would only deal with the customer, who by then was too ill. At one point I was told the money was \u201cin the ether\u201d and therefore considered spent. I wrote to head office but received no reply. Continue reading…
\n
\nSource : theguardian.com
\nRead more…Vodafone ignores the terminally ill \u2026 you have to be dead for a refund<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

We couldn\u2019t recover \u00a393 on my father-in-law\u2019s pay-as-you-go mobile when he was alive; now he\u2019s...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-5146","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-1l0","jetpack-related-posts":[{"id":45226,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/im-losing-my-unused-vodafone-pay-as-you-go-credit-after-switching\/","url_meta":{"origin":5146,"position":0},"title":"I\u2019m losing my unused Vodafone pay-as-you-go credit after switching","date":"February 23, 2017","format":false,"excerpt":"\r Vodafone and Ofcom confirm it is a case of \u2018use it or lose it\u2019I was interested to read your article about Vodafone\u2019s refusal to repay \u00a3420 of unused credit when a customer cancelled their pay-as-you-go account. My mother-in-law has a similar issue. Before switching to another provider she asked\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":140426,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/terminally-ill-man-faces-living-his-last-days-in-mould-ridden-london-flat\/","url_meta":{"origin":5146,"position":1},"title":"Terminally ill man faces living his last days in mould-ridden London flat","date":"November 23, 2023","format":false,"excerpt":"\r Efforts to rehouse Dimitrios Triantafyllidis fail, with family saying many landlords will not accept a dying tenantA man with less than three months to live is likely to spend his final weeks in a property plagued with damp and black mould after efforts by his family and the council\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":56140,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ee-and-vodafone-are-uks-worst-mobile-providers-says-which\/","url_meta":{"origin":5146,"position":2},"title":"EE and Vodafone are UK\u2019s worst mobile providers, says Which?","date":"May 27, 2017","format":false,"excerpt":"\r Survey finds the two networks \u2013 which together account for more than half the market \u2013 have satisfaction score of just 50%EE and Vodafone have been named as the UK\u2019s two worst mobile phone providers by the consumer group Which?In its sixth annual survey of members, EE and Vodafone,\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11946,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/a-disconnect-with-vodafone-over-my-sisters-mental-illness\/","url_meta":{"origin":5146,"position":3},"title":"A disconnect with Vodafone over my sister\u2019s mental illness","date":"May 4, 2016","format":false,"excerpt":"\r Her vital mobile was cut off because of excess charges, but the company has failed to helpMy sister has been a customer of Vodafone for 15 years, and has a \u00a320-a-month dongle and \u00a333-a-month mobile phone contract with the provider.Her phone is her lifeline but, due to serious mental\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2923,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/vodafone-upgrade-leads-to-a-downturn-in-customer-service-levels\/","url_meta":{"origin":5146,"position":4},"title":"Vodafone upgrade leads to a downturn in customer service levels","date":"January 28, 2016","format":false,"excerpt":"\r Upgrade request meant a live chat misfire, mischarging and a missing handsetI ordered an upgrade from Vodafone and was told my new handset would be delivered within five working days. Ten days later it was delivered to the wrong address, where the occupier refused to take delivery.Vodafone said in\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":768,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/sim-swap-gives-fraudsters-access-all-areas-via-your-mobile-phone\/","url_meta":{"origin":5146,"position":5},"title":"\u2018Sim swap\u2019 gives fraudsters access-all-areas via your mobile phone","date":"September 26, 2015","format":false,"excerpt":"\r There\u2019s a new, little-known scam designed to empty your bank account, as one Vodafone customer found to her costWhen Emma Franks\u2019 mobile phone stopped working she assumed there was a technical problem and called her provider, Vodafone. To her surprise she was told that her sim card had been\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/5146"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=5146"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/5146\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=5146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=5146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=5146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}