{"id":51450,"date":"2017-04-10T13:00:29","date_gmt":"2017-04-10T06:00:29","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-wont-the-co-op-bank-believe-me-when-i-say-im-15\/"},"modified":"2017-04-10T13:13:17","modified_gmt":"2017-04-10T06:13:17","slug":"why-wont-the-co-op-bank-believe-me-when-i-say-im-15","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-wont-the-co-op-bank-believe-me-when-i-say-im-15\/","title":{"rendered":"Why won\u2019t the Co-op Bank believe me when I say I\u2019m 15?"},"content":{"rendered":"<p>&#013;<br \/>\nI needed to get some money to my father by phone but it refused because of my deep voiceI\u2019m writing about a ludicrous issue I\u2019ve had with The Co-operative Bank. I tried to transfer \u00a3150 to my father by phone, which I needed to do before the weekend. It proceeded to ask an array of security questions, which I answered, and kept me on hold for an hour before telling me that I wasn\u2019t 15 (I most definitely am) due to my \u201cdeep voice\u201d. When my dad asked what was going on, it refused him access to a manager, and the staff member wouldn\u2019t even give his name. Because of the branches being closed all weekend I have essentially been refused access to my money. The bank offered me a derisory \u00a325 as a goodwill payment but I think their behaviour amounts to discrimination. Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2017\/apr\/10\/co-op-bank-phone-security-checks-deep-voice\" target=\"_blank\">Why won\u2019t the Co-op Bank believe me when I say I\u2019m 15?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; I needed to get some money to my father by phone but it refused because&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-51450","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-dnQ","jetpack-related-posts":[{"id":171266,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/i-nearly-lost-my-new-home-because-of-a-natwest-banking-error\/","url_meta":{"origin":51450,"position":0},"title":"I nearly lost my new home because of a NatWest banking error","date":"March 31, 2026","format":false,"excerpt":"\r I transferred money to my current account for exchange of contracts, but the bank refused access to the fundsTwo weeks before completing on my new home, I notified my bank, NatWest, that funds would be transferred via my current account to my solicitor. It assured me there would be\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":9812,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/railroaded-by-virgin-trains-into-buying-another-ticket-then-refused-a-refund\/","url_meta":{"origin":51450,"position":1},"title":"Railroaded by Virgin Trains into buying another ticket \u2026 then refused a refund","date":"April 2, 2016","format":false,"excerpt":"\r I could provide proof of payment with my bank card, but it wasn\u2019t acceptedIn January I renewed my senior railcard in person at Wolverhampton station. At the same time I asked the booking clerk for information about travel on Virgin Trains to Newark Castle two days later. He printed\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":147330,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/family-of-deceased-tenant-refused-entry-to-property-containing-lifes-work\/","url_meta":{"origin":51450,"position":2},"title":"Family of deceased tenant refused entry to property containing life\u2019s work","date":"October 8, 2024","format":false,"excerpt":"\r Cambridge council says Glen Hutchinson\u2019s daughters cannot access flat until they have been granted probateThe family of a social housing tenant who has recently died fear losing his life\u2019s work because bureaucratic red tape has barred them from entering his flat.Glen Hutchinson, a performance poet, was found dead in\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":80893,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/metro-bank-refuses-to-refund-scammed-customer\/","url_meta":{"origin":51450,"position":3},"title":"Metro bank refuses to refund scammed customer","date":"February 24, 2018","format":false,"excerpt":"\r Bank accuses businessman of gross negligence after his account is cleared of \u00a320,000Metro bank is one of the fastest-expanding new banks in Britain, aiming for 100 branches. But what if your account falls victim to fraud? One customer says he is outraged after Metro refused to refund \u00a320,000 stolen\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":7342,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/banks-are-trying-to-pin-the-blame-for-card-fraud-on-you\/","url_meta":{"origin":51450,"position":4},"title":"Banks are trying to pin the blame for card fraud on \u2026 you","date":"May 5, 2012","format":false,"excerpt":"\r Customers are increasingly being refused a refund after their bank card was stolen or accounts hackedIf a current account is hacked and fraudsters start making purchases and cash withdrawals using the card and pin \u2013 intercepted by the crooks \u2013 most customers would expect the bank to repay the\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":34740,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/metro-bank-says-mortgage-customers-can-rent-out-homes-on-airbnb\/","url_meta":{"origin":51450,"position":5},"title":"Metro Bank says mortgage customers can rent out homes on Airbnb","date":"November 17, 2016","format":false,"excerpt":"\r Borrowers can let properties for up to 90 days without prior consentA mortgage lender has added a clause to its home loans that allows borrowers to let out their property through Airbnb without asking its permission.Generally lenders expect customers to ask permission before offering their homes for short-term lets,\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/51450"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=51450"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/51450\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=51450"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=51450"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=51450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}