{"id":48444,"date":"2017-03-17T14:00:03","date_gmt":"2017-03-17T07:00:03","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-infinity-broadband-claims-about-speed-are-on-the-line\/"},"modified":"2017-03-17T14:11:56","modified_gmt":"2017-03-17T07:11:56","slug":"bt-infinity-broadband-claims-about-speed-are-on-the-line","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-infinity-broadband-claims-about-speed-are-on-the-line\/","title":{"rendered":"BT Infinity broadband claims about speed are on the line"},"content":{"rendered":"<p>&#013;<br \/>\nIt sold me an expensive service with speeds that my line isn\u2019t capable ofIn April 2015 I moved home and ordered BT\u2019s Infinity Broadband. From the outset the connection was unreliable. Over the next few months I repeatedly complained to the multi-layered mirage that is customer service but was refused my request to send a technician as it claimed they were unable to diagnose online faults. In November 2016 the BT sales team suggested that my problems could be resolved by upgrading to the faster and more expensive Infinity 2.  Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2017\/mar\/17\/bt-infinity-broadband-speed-misselling\" target=\"_blank\">BT Infinity broadband claims about speed are on the line<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; It sold me an expensive service with speeds that my line isn\u2019t capable ofIn April&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-48444","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-cBm","jetpack-related-posts":[{"id":53385,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/internet-users-accuse-bt-of-empty-promises-over-broadband-speeds\/","url_meta":{"origin":48444,"position":0},"title":"Internet users accuse BT of empty promises over broadband speeds","date":"May 1, 2017","format":false,"excerpt":"\r The firm\u2019s Infinity deals are advertised as a simple way to get unlimited superfast access. But the reality can be very different, as Anna Tims writesFor sale: \u201cReal peace of mind\u201d. That\u2019s what you get, according to BT \u2013 for those who can afford up to \u00a350.99 a month\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":79204,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/i-am-disabled-and-housebound-but-bt-has-cut-my-lifeline\/","url_meta":{"origin":48444,"position":1},"title":"\u2018I am disabled and housebound \u2013 but BT has cut my lifeline\u2019","date":"February 7, 2018","format":false,"excerpt":"\r I was thrilled to get broadband, but I have been without the service for nearly nine weeksI am a 32-year-old disabled woman who is housebound. It is vital to have lifelines in place to help distract from the isolation, so I was thrilled when BT Infinity became available in\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":23305,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-tests-speed-limits-in-the-outer-hebrides-with-rural-broadband-trial\/","url_meta":{"origin":48444,"position":2},"title":"BT tests speed limits in the Outer Hebrides with rural broadband trial","date":"August 18, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...BT tests speed limits in the Outer Hebrides with rural broadband trial","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":18816,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ofcom-faces-high-court-action-by-cityfibre-over-claims-it-protects-bt-from-broadband-competition\/","url_meta":{"origin":48444,"position":3},"title":"Ofcom faces High Court action by CityFibre over claims it protects BT from broadband competition","date":"July 6, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Ofcom faces High Court action by CityFibre over claims it protects BT from broadband competition","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":52476,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/which-survey-reveals-best-and-worst-uk-broadband-providers\/","url_meta":{"origin":48444,"position":4},"title":"Which? survey reveals best and worst UK broadband providers","date":"April 21, 2017","format":false,"excerpt":"\r BT, TalkTalk, Sky and EE score poorly for speed and reliability, with small firm Zen Internet named best supplierThe biggest broadband providers are failing on basic customer service, speed and reliability \u2013 with TalkTalk and BT named as the worst suppliers \u2013 according to a survey by consumer group\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38643,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-plusnet-and-ee-top-broadband-complaints-list\/","url_meta":{"origin":48444,"position":5},"title":"BT, Plusnet and EE top broadband complaints list","date":"December 20, 2016","format":false,"excerpt":"\r Ofcom reveals BT brands also got most landline complaints, while Vodaphone was top of the league for mobile phone issues between July and September BT, Plusnet and EE were the most complained about broadband providers in the third quarter of 2016, figures from Ofcom show. BT, which owns the\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/48444"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=48444"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/48444\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=48444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=48444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=48444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}