{"id":4674,"date":"2016-02-13T13:59:00","date_gmt":"2016-02-13T06:59:00","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/rbs-named-worst-bank-for-customer-satisfaction\/"},"modified":"2016-02-13T14:12:53","modified_gmt":"2016-02-13T07:12:53","slug":"rbs-named-worst-bank-for-customer-satisfaction","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rbs-named-worst-bank-for-customer-satisfaction\/","title":{"rendered":"RBS named worst bank for customer satisfaction"},"content":{"rendered":"<p>&#013;<br \/>\nA survey by consumer group Which? showed the government-owned bank 21 percentage points behind First Direct at the top of the rankingsRoyal Bank of Scotland has been ranked bottom out of more than 30 rivals for customer satisfaction, despite pledges by the bailed out bank to improve its battered reputation.The survey, carried out by consumer group Which? between September 2015 and January 2016, asked more than 20,000 people how satisfied they were with their current account, savings account, credit card and mortgage provider. As well as placing RBS last, the results put NatWest (which is owned by RBS) in the bottom 10 alongside Barclays, Bank of Scotland (part of Lloyds Banking Group) and Clydesdale, which was recently listed on the stock market. Lloyds is tenth from the bottom. Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"http:\/\/www.theguardian.com\/money\/2016\/feb\/13\/rbs-worst-bank-customer-satisfaction-survey-which-first-direct-top\" target=\"_blank\">RBS named worst bank for customer satisfaction<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; A survey by consumer group Which? showed the government-owned bank 21 percentage points behind First&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-4674","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-1do","jetpack-related-posts":[{"id":19004,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rbs-and-lloyds-upgraded-as-analysts-see-bottom-of-the-market\/","url_meta":{"origin":4674,"position":0},"title":"RBS and Lloyds upgraded as analysts see bottom of the market","date":"July 7, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...RBS and Lloyds upgraded as analysts see bottom of the market","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":22037,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rbs-delays-passing-on-bank-of-england-interest-rate-cut-to-borrowers\/","url_meta":{"origin":4674,"position":1},"title":"RBS delays passing on Bank of England interest rate cut to borrowers","date":"August 5, 2016","format":false,"excerpt":"\r Bailed-out bank risks row with BoE governor as it blames \u00a32bn first-half loss on legal challenges Royal Bank of Scotland is yet to decide whether to pass on the Bank of England\u2019s cut in interest rates to its borrowers in a move that risks a row with its governor,\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":18872,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/lloyds-and-rbs-most-exposed-to-property\/","url_meta":{"origin":4674,"position":2},"title":"Lloyds and RBS most exposed to property","date":"July 6, 2016","format":false,"excerpt":"\r Shares in state-backed lenders fall after funds stop investors leaving\r \r Source : ft.com\r Read more...Lloyds and RBS most exposed to property","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":44700,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bumper-lloyds-profits-to-widen-the-gulf-with-loss-making-rbs\/","url_meta":{"origin":4674,"position":3},"title":"Bumper Lloyds profits to widen the gulf with loss-making RBS","date":"February 19, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Bumper Lloyds profits to widen the gulf with loss-making RBS","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":32197,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/a-tale-of-two-banks-lloyds-falters-with-no-end-in-sight-for-rbs\/","url_meta":{"origin":4674,"position":4},"title":"A tale of two banks: Lloyds falters, with no end in sight for RBS","date":"October 29, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...A tale of two banks: Lloyds falters, with no end in sight for RBS","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":87539,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rbs-reaches-4-9-billion-deal-to-settle-us-mortgage-bond-probe\/","url_meta":{"origin":4674,"position":5},"title":"RBS reaches $4.9 billion deal to settle US mortgage bond probe","date":"May 10, 2018","format":false,"excerpt":"\r The Royal Bank of Scotland said it had reached an agreement in principle with the U.S. Department of Justice.\r \r Source : cnbc.com\r Read more...RBS reaches .9 billion deal to settle US mortgage bond probe","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/4674"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=4674"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/4674\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=4674"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=4674"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=4674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}