{"id":45226,"date":"2017-02-23T14:00:00","date_gmt":"2017-02-23T07:00:00","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/im-losing-my-unused-vodafone-pay-as-you-go-credit-after-switching\/"},"modified":"2017-02-23T14:02:57","modified_gmt":"2017-02-23T07:02:57","slug":"im-losing-my-unused-vodafone-pay-as-you-go-credit-after-switching","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/im-losing-my-unused-vodafone-pay-as-you-go-credit-after-switching\/","title":{"rendered":"I\u2019m losing my unused Vodafone pay-as-you-go credit after switching"},"content":{"rendered":"<p>&#013;<br \/>\nVodafone and Ofcom confirm it is a case of \u2018use it or lose it\u2019I was interested to read your article about Vodafone\u2019s refusal to repay \u00a3420 of unused credit when a customer cancelled their pay-as-you-go account. My mother-in-law has a similar issue. Before switching to another provider she asked Vodafone for a refund of the \u00a351.89 credit on her account. She was told this could not be issued and it was instead suggested she make use of the money by ordering games on Google Play.  Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2017\/feb\/23\/losing-unused-vodafone-pay-as-you-go-credit\" target=\"_blank\">I\u2019m losing my unused Vodafone pay-as-you-go credit after switching<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; Vodafone and Ofcom confirm it is a case of \u2018use it or lose it\u2019I was&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-45226","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-bLs","jetpack-related-posts":[{"id":55219,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/trying-to-cancel-a-vodafone-account-hit-my-chances-of-getting-a-mortgage\/","url_meta":{"origin":45226,"position":0},"title":"Trying to cancel a Vodafone account hit my chances of getting a mortgage","date":"May 18, 2017","format":false,"excerpt":"\r I discovered it had been recording a default against my credit rating every month since 2014Vodafone\u2019s failure to close my account properly has affected my chances of getting a mortgage. About three years ago I requested, by phone, that my account be closed and was assured it had been\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":60608,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/losing-business-as-vodafone-cuts-off-a-company-phone-line\/","url_meta":{"origin":45226,"position":1},"title":"Losing business as Vodafone cuts off a company phone line","date":"July 13, 2017","format":false,"excerpt":"\r More than 30 calls to it, along with emails, tweets and visits to its shops, have got us nowhereVodafone erroneously disconnected the phone line of our company finance director when we upgraded the account four weeks ago. Since then we have called it more than 30 times, tweeted, emailed,\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17792,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/vodafone-billing-chaos-leaves-mobile-users-disconnected-and-out-of-pocket\/","url_meta":{"origin":45226,"position":2},"title":"Vodafone billing chaos leaves mobile users disconnected and out of pocket","date":"June 27, 2016","format":false,"excerpt":"\r The mobile giant faces two Ofcom investigations as it emerges that the number of complaints against it is triple the industry averageDavid Allardice fears that the business he runs is being slowly destroyed. Clients can\u2019t get hold of him and, even if they could, the financial service firms that\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":56140,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ee-and-vodafone-are-uks-worst-mobile-providers-says-which\/","url_meta":{"origin":45226,"position":3},"title":"EE and Vodafone are UK\u2019s worst mobile providers, says Which?","date":"May 27, 2017","format":false,"excerpt":"\r Survey finds the two networks \u2013 which together account for more than half the market \u2013 have satisfaction score of just 50%EE and Vodafone have been named as the UK\u2019s two worst mobile phone providers by the consumer group Which?In its sixth annual survey of members, EE and Vodafone,\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5146,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/vodafone-ignores-the-terminally-ill-you-have-to-be-dead-for-a-refund\/","url_meta":{"origin":45226,"position":4},"title":"Vodafone ignores the terminally ill \u2026 you have to be dead for a refund","date":"February 18, 2016","format":false,"excerpt":"\r We couldn\u2019t recover \u00a393 on my father-in-law\u2019s pay-as-you-go mobile when he was alive; now he\u2019s died they\u2019re sympatheticMy 92-year-old father-in-law was \u00a393 in credit on his Vodafone pay-as-you-go mobile, partly because he didn\u2019t understand how it worked. When my wife and I discovered this he was already terminally ill\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27153,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/vodafone-overcharged-my-mother-by-2000-after-it-gave-her-free-data-in-store\/","url_meta":{"origin":45226,"position":5},"title":"Vodafone overcharged my mother by \u00a32,000 after it gave her free data in store","date":"September 25, 2016","format":false,"excerpt":"\r Her contract was amended in pen by shop staff, but the change in data allowance from 10GB to 20GB was not logged on the systemI am writing to you on behalf of my mother, who faces losing almost \u00a32,000 because Vodafone won\u2019t accept the terms of a contract she\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/45226"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=45226"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/45226\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=45226"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=45226"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=45226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}