{"id":43927,"date":"2017-02-13T14:00:07","date_gmt":"2017-02-13T07:00:07","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/gwrs-compensation-scheme-is-all-delay-and-no-repay\/"},"modified":"2017-02-13T14:14:09","modified_gmt":"2017-02-13T07:14:09","slug":"gwrs-compensation-scheme-is-all-delay-and-no-repay","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/gwrs-compensation-scheme-is-all-delay-and-no-repay\/","title":{"rendered":"GWR\u2019s compensation scheme is all delay and no repay"},"content":{"rendered":"


\nMy train from London Paddington to Plymouth was two hours late but I\u2019ve been waiting months for compensationI travelled from Paddington to Plymouth in October by train which suffered a two-hour delay due, in part, to circumstances beyond GWR\u2019s control (a fatality on the line) but still worthy of compensation according to the terms and conditions on its website. Arriving in Plymouth all passengers were invited to take a leaflet to claim compensation. I did so by post. A month later, I called customer service to follow up my claim and was told that, due to an office relocation, the address I had sent my claim to was six months out of date, but if I had copies of the tickets I could reapply online. I did so and got an email saying that they were receiving many calls and I would have to wait up to three weeks. Continue reading…
\n
\nSource : theguardian.com
\nRead more…GWR\u2019s compensation scheme is all delay and no repay<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

My train from London Paddington to Plymouth was two hours late but I\u2019ve been waiting...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-43927","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-bqv","jetpack-related-posts":[{"id":3963,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/eurostar-has-watered-down-its-compensation-offer-after-paris-trip-delay\/","url_meta":{"origin":43927,"position":0},"title":"Eurostar has watered down its compensation offer after Paris trip delay","date":"February 6, 2016","format":false,"excerpt":"\r Train staff said we would get a free return ticket but the website only offered us \u00a329 eachMy wife and I took a trip to Paris on Eurostar in mid-January. The train had technical problems which meant we arrived in Paris two and a half hours late. The train\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":92008,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-did-gwr-slam-the-brakes-on-my-bike-booking\/","url_meta":{"origin":43927,"position":1},"title":"Why did GWR slam the brakes on my bike booking?","date":"June 21, 2018","format":false,"excerpt":"\r I reserved space for two cycles on a train, but was only sent one ticketI made a telephone booking with GWR for two return train tickets, including reservations for two cycles, from London Paddington to Plymouth. My tickets arrived, but the reservation confirmation for the second bike was missing.\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":29717,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/plans-to-allow-rail-users-to-claim-compensation-for-15-minute-delays\/","url_meta":{"origin":43927,"position":2},"title":"Plans to allow rail users to claim compensation for 15-minute delays","date":"October 13, 2016","format":false,"excerpt":"\r \u2018Delay Repay 15\u2019 scheme will be launched on Southern trains before nationwide rollout, says Department for TransportRail passengers will be able to claim compensation when trains are more than 15 minutes late, under new plans revealed by the Department for Transport (DfT).The policy, Delay Repay 15, will be launched\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":59689,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/stagecoach-awarded-2-5m-compensation-for-south-yorkshire-tram-train-delay\/","url_meta":{"origin":43927,"position":3},"title":"Stagecoach awarded \u00a32.5m compensation for South Yorkshire tram-train delay","date":"July 4, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Stagecoach awarded \u00a32.5m compensation for South Yorkshire tram-train delay","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":64784,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/need-help-to-claim-after-a-flight-delay-as-firms-cash-in-beware-the-small-print\/","url_meta":{"origin":43927,"position":4},"title":"Need help to claim after a flight delay? 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My husband purchased our tickets. Our return was delayed due to a points problem and my husband made a Delay Repay\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/43927"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=43927"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/43927\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=43927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=43927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=43927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}