{"id":40804,"date":"2017-01-16T14:00:17","date_gmt":"2017-01-16T07:00:17","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/readers-nominations-for-the-worst-customer-service-are\/"},"modified":"2017-01-16T14:13:29","modified_gmt":"2017-01-16T07:13:29","slug":"readers-nominations-for-the-worst-customer-service-are","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/readers-nominations-for-the-worst-customer-service-are\/","title":{"rendered":"Readers&#039; nominations for the worst customer service are &#8230;"},"content":{"rendered":"<p>&#013;<br \/>\nHaving run our own awards, we asked for your picks and were overwhelmedWorld strife and starvation are regrettable, but they are not the issues that provoke from us Brits the loudest howl of pain. No, our ire and anguish is roused by an injustice that dispossesses the needy, suppresses protest and invades the peace of our daily lives. In other words, corporate customer service. Last month, I dispensed awards to companies that had excelled in strategies to extract money from readers, then rebuff them when they expected goods and services in return. I invited readers to nominate organisations that merit a gong and the response has been phenomenal. Candidates have ranged from the US Senate to, er, Guardian subscriptions. One man nominated his entire high street. I heard about a dead man being charged an early termination fee when his son cancelled his phone contract and a woman who could not receive a refund due unless she could give the answer to a secret question \u2013 a question so secret the call centre was not allowed to ask it. Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2017\/jan\/16\/readers-nominations-worst-customer-service-2016\" target=\"_blank\">Readers&#8217; nominations for the worst customer service are &#8230;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; Having run our own awards, we asked for your picks and were overwhelmedWorld strife and&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-40804","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-aC8","jetpack-related-posts":[{"id":75491,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/customer-service-what-were-the-best-and-worst-firms-in-2017\/","url_meta":{"origin":40804,"position":0},"title":"Customer service: what were the best and worst firms in 2017?","date":"December 30, 2017","format":false,"excerpt":"\r Readers have complained about travel, phone and financial companies among others. Here are the repeat offendersThis was the year in which Parking Eye became the UK\u2019s most hated company (at least judged by our mailbag). British Airways managed to go into near-complete meltdown, and hotel, car\u00a0hire and other travel-related\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":9558,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/top10-of-asia-partners-south-east-asia-property-awards-malaysia\/","url_meta":{"origin":40804,"position":1},"title":"Top10 of Asia partners South East Asia Property Awards (Malaysia)","date":"March 31, 2016","format":false,"excerpt":"\r The magazine for high achievers and affluent society has signed on as media partner Top 10 of Asia, a leisure publication headquartered in Kuala Lumpur, is on board as media partner for the South East Asia Property Awards (Malaysia), a black-tie event that will take place at the InterContinental\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38893,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/the-2016-awards-for-worst-customer-service-plus-homes-for-christmas-walks\/","url_meta":{"origin":40804,"position":2},"title":"The 2016 awards for worst customer service, plus homes for Christmas walks","date":"December 22, 2016","format":false,"excerpt":"\r Also, this was the year that Britain got a little bit richer, and how property ownership among 25-year-olds has plungedHello and welcome to this week\u2019s Money Talks \u2013 a roundup of the week\u2019s biggest stories and some things you may have missed. Continue reading...\r \r Source : theguardian.com\r Read\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4407,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/philstar-named-official-newspaper-of-philippines-property-awards-2016\/","url_meta":{"origin":40804,"position":3},"title":"PhilSTAR named official newspaper of Philippines Property Awards 2016","date":"February 11, 2016","format":false,"excerpt":"\r The Philippine STAR, one of the country\u2019s leading English broadsheets, has once again partnered with the Philippines Property Awards With an estimated 2.7 million readers nationwide, The Philippine STAR is known as \u201cthe only paper your read from cover to cover.\u201d Founded in 1986 by renowned journalists Max Soliven,\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2016\/02\/Philippine-Star.png?fit=633%2C305&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":38560,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/and-the-winner-is-its-the-2016-awards-for-worst-customer-service\/","url_meta":{"origin":40804,"position":4},"title":"\u2018And the winner is&#8230;\u2019 it\u2019s the 2016 awards for worst customer service","date":"December 19, 2016","format":false,"excerpt":"\r Many firms have had the steam coming out of your ears this year. We highlight the prize failuresAnother year of SOS pleas to my consumer column, Your Problems, has drawn to a close, and it seems churlish not to acknowledge the companies who have worked so hard to earn\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":14912,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/i-want-to-call-time-on-customer-services-and-switch-to-an-admin-role\/","url_meta":{"origin":40804,"position":5},"title":"I want to call time on customer services and switch to an admin role","date":"May 31, 2016","format":false,"excerpt":"\r Is it worth doing the ECDL training course as I don\u2019t have the right experience?Twice a week we publish problems that will feature in a forthcoming Dear Jeremy advice column in the Saturday Guardian so that readers can offer their own advice and suggestions. We then print the best\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/40804"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=40804"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/40804\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=40804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=40804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=40804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}