{"id":40310,"date":"2017-01-11T14:00:12","date_gmt":"2017-01-11T07:00:12","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/govia-withholds-compensation-from-delayed-rail-customers\/"},"modified":"2017-01-11T14:03:35","modified_gmt":"2017-01-11T07:03:35","slug":"govia-withholds-compensation-from-delayed-rail-customers","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/govia-withholds-compensation-from-delayed-rail-customers\/","title":{"rendered":"Govia withholds compensation from delayed rail customers"},"content":{"rendered":"


\nThe firm behind Southern and Thameslink admits a series of erroneous letters were sent to claiming customersBritain\u2019s most vilified train company Govia, the firm behind strike-ravaged Southern and other poorly performing franchises, has admitted it has been wrongly telling customers they are not entitled to delay compensation as a result of a \u201ccomputer glitch\u201d. Related: Is Britain\u2019s rail network getting worse? Continue reading…
\n
\nSource : theguardian.com
\nRead more…Govia withholds compensation from delayed rail customers<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The firm behind Southern and Thameslink admits a series of erroneous letters were sent to...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-40310","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-aua","jetpack-related-posts":[{"id":17132,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/govia-faces-fresh-calls-to-be-stripped-of-southern-rail-contract\/","url_meta":{"origin":40310,"position":0},"title":"Govia faces fresh calls to be stripped of Southern rail contract","date":"June 20, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Govia faces fresh calls to be stripped of Southern rail contract","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":99216,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rail-probe-opened-into-govia-thameslink-and-northern-over-possible-breach-of-contract\/","url_meta":{"origin":40310,"position":1},"title":"Rail probe opened into Govia Thameslink and Northern over possible 'breach of contract'\u00a0","date":"October 5, 2018","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Rail probe opened into Govia Thameslink and Northern over possible 'breach of contract'\u00a0","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":60978,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/further-delay-to-west-midlands-rail-decision-means-govia-retains-contract-for-another-two-months\/","url_meta":{"origin":40310,"position":2},"title":"Further delay to West Midlands rail decision means Govia retains contract for another two months","date":"July 17, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Further delay to West Midlands rail decision means Govia retains contract for another two months","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":29717,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/plans-to-allow-rail-users-to-claim-compensation-for-15-minute-delays\/","url_meta":{"origin":40310,"position":3},"title":"Plans to allow rail users to claim compensation for 15-minute delays","date":"October 13, 2016","format":false,"excerpt":"\r \u2018Delay Repay 15\u2019 scheme will be launched on Southern trains before nationwide rollout, says Department for TransportRail passengers will be able to claim compensation when trains are more than 15 minutes late, under new plans revealed by the Department for Transport (DfT).The policy, Delay Repay 15, will be launched\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30149,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rail-fares-guilty-until-proven-innocent\/","url_meta":{"origin":40310,"position":4},"title":"Rail fares: guilty until proven innocent","date":"February 7, 2015","format":false,"excerpt":"\r Train companies treat their customers like criminals and the independent appeals service is nothing of the sortTrain ticket inspectors occupy a special position in English law. In a reverse of the normal \u201cinnocent until proved guilty\u201d, you can be slapped with a penalty fare as you unsuccessfully fumble around\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":76190,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/taxpayers-could-pay-tens-of-millions-more-a-year-to-southern-owner-govia-report-claims\/","url_meta":{"origin":40310,"position":5},"title":"Taxpayers could pay 'tens of millions' more a year to Southern owner Govia, report claims","date":"January 10, 2018","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Taxpayers could pay 'tens of millions' more a year to Southern owner Govia, report claims","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/40310"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=40310"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/40310\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=40310"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=40310"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=40310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}