{"id":39317,"date":"2016-12-31T14:00:21","date_gmt":"2016-12-31T07:00:21","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/cold-comfort-as-dg-policy-leaves-me-without-a-fridge-during-the-festive-season\/"},"modified":"2016-12-31T14:51:04","modified_gmt":"2016-12-31T07:51:04","slug":"cold-comfort-as-dg-policy-leaves-me-without-a-fridge-during-the-festive-season","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/cold-comfort-as-dg-policy-leaves-me-without-a-fridge-during-the-festive-season\/","title":{"rendered":"Cold comfort as D&G policy leaves me without a fridge during the festive season"},"content":{"rendered":"


\nI have been with a faulty fridge for three months and getting a replacement from insurance company has been frustrating I have four household appliances insured on a Domestic & General policy, one of which, my faulty fridge, was written off several months ago. But getting a replacement has been a saga.In the past few months I have phoned D&G at least a dozen times, but was on hold for hours at a time, at great expense. Ultimately, nobody answered. In desperation I used the online complaints form twice, but again received no response. Then I wrote a letter, and was eventually told to phone during working hours. I did so but received only an answerphone message saying the office was closed. I wrote back asking if it could call me, but no one did. Continue reading…
\n
\nSource : theguardian.com
\nRead more…Cold comfort as D&G policy leaves me without a fridge during the festive season<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

I have been with a faulty fridge for three months and getting a replacement from...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-39317","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-ae9","jetpack-related-posts":[{"id":39385,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/domestic-general-left-me-without-a-fridge-over-christmas\/","url_meta":{"origin":39317,"position":0},"title":"Domestic & General left me without a fridge over Christmas","date":"January 1, 2017","format":false,"excerpt":"\r I\u2019ve been on hold for hours trying to get through to the company, and now it says delivery will take several more weeksI have four household appliances insured on a Domestic & General policy, one of which, my faulty fridge, was written off several months ago. But getting a\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":19802,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/faulty-goods-youve-still-got-rights-when-the-guarantee-runs-out\/","url_meta":{"origin":39317,"position":1},"title":"Faulty goods? You've still got rights when the guarantee runs out","date":"March 25, 2006","format":false,"excerpt":"\r That new TV looked great in the shop, and worked perfectly for the first year. Then it packed up. Phillip Inman explains what you can do when a defunct electrical item is no longer coveredShoppers are being sold short when expensive electrical goods break down. 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Two years\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":83695,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bad-form-mytyres-over-my-faulty-tyre-replacement\/","url_meta":{"origin":39317,"position":3},"title":"Bad form, Mytyres, over my faulty tyre replacement","date":"March 25, 2018","format":false,"excerpt":"\r The company is hassling me to sign away my rights on a substandard tyre but I refuseLate last year I bought four tyres from Mytyres.co.uk, which is owned by the German firm Delticom AG. 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