{"id":37735,"date":"2016-12-11T14:00:20","date_gmt":"2016-12-11T07:00:20","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/a-cancelled-flight-and-terrible-customer-service-from-thomson-holidays\/"},"modified":"2016-12-11T14:14:54","modified_gmt":"2016-12-11T07:14:54","slug":"a-cancelled-flight-and-terrible-customer-service-from-thomson-holidays","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/a-cancelled-flight-and-terrible-customer-service-from-thomson-holidays\/","title":{"rendered":"A cancelled flight and terrible customer service from Thomson Holidays"},"content":{"rendered":"<p>&#013;<br \/>\nWe had a lovely stay in Cape Verde but trouble started on the way homeI am at the end of my tether with Thomson Holidays. My two sons and I had a lovely week-long all-in holiday with the company in Cape Verde in July. The package cost me about \u00a32,200.Unfortunately, the flight home was cancelled. There was terrible customer service from the reps in the hotel and while waiting for the plane the next day, resulting in us arriving home almost 24 hours late. Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2016\/dec\/11\/thomson-holidays-cancelled-flight-terrible-customer-service-cape-verde\" target=\"_blank\">A cancelled flight and terrible customer service from Thomson Holidays<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; We had a lovely stay in Cape Verde but trouble started on the way homeI&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-37735","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-9OD","jetpack-related-posts":[{"id":8924,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/still-waiting-for-thomson-to-pay-e800-compensation-for-eight-hour-delay\/","url_meta":{"origin":37735,"position":0},"title":"Still waiting for Thomson to pay \u20ac800 compensation for eight-hour delay","date":"March 23, 2016","format":false,"excerpt":"\r Another passenger on the same flight contacted the Guardian and was subsequently paid \u2013 I\u2019ve been waiting 12 monthsIn January 2015 my Thomson Airways flight from Tenerife to Norwich was delayed by over eight hours. In a written note to passengers Thomson stated that this was due to a\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":51767,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/refund-for-cancelled-ba-flight-is-in-a-tailspin\/","url_meta":{"origin":37735,"position":1},"title":"Refund for cancelled BA flight is in a tailspin","date":"November 20, 2011","format":false,"excerpt":"\r My BA flight, booked via Expedia, was cancelled last Christmas. A year on I am still waiting for my refundI booked a flight with BA via Expedia last December. Owing to the weather conditions at Christmas, the flight was cancelled. I am still waiting for my refund. I email\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":13956,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/easyjet-refuses-flight-cancellation-compensation\/","url_meta":{"origin":37735,"position":2},"title":"EasyJet refuses flight cancellation compensation","date":"September 8, 2015","format":false,"excerpt":"\r Airline claims \u2018extraordinary circumstances\u2019 but they weren\u2019tThanks for your reporting on easyJet\u2019s poor customer service this summer. Our flight from Rome Fiumicino to London Gatwick was scheduled to depart on 3 July at 10.55am. At 6pm the night before we were notified that it was cancelled. The next available\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":93123,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-didnt-opodo-refund-me-after-my-flight-was-cancelled\/","url_meta":{"origin":37735,"position":3},"title":"Why didn\u2019t Opodo refund me after my flight was cancelled?","date":"July 4, 2018","format":false,"excerpt":"\r I spent hours on the phone, but the website dragged its feet giving me my money backLast year I used the flight website Opodo to book a December flight from London to Zagreb on Lufthansa. However, at 2.30am on the day I was due to fly, I received a\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":21390,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/easyjet-customers-still-waiting-for-refunds-after-flights-cancelled\/","url_meta":{"origin":37735,"position":4},"title":"Easyjet customers still waiting for refunds after flights cancelled","date":"July 30, 2016","format":false,"excerpt":"\r Low-cost airline getting a reputation for last-minute cancellations as well as for taking its time in refunding airfaresI was due to fly with easyJet last December to Lyon in France on a 6.50am flight. Six hours before the flight was due to leave \u2013 just after midnight \u2013 the\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38083,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/three-easyjet-flights-are-cancelled-and-no-one-says-why\/","url_meta":{"origin":37735,"position":5},"title":"Three easyJet flights are cancelled and no one says why","date":"December 14, 2016","format":false,"excerpt":"\r Our fare refund has inexplicably been reduced and it won\u2019t pay our expensesA flight I was due to go on from Manchester to Hamburg in June was cancelled as I was going through security. EasyJet took five of us to a hotel in Leven in Flintshire for a flight\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/37735"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=37735"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/37735\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=37735"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=37735"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=37735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}