{"id":37320,"date":"2016-12-07T14:00:24","date_gmt":"2016-12-07T07:00:24","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/getting-the-silent-treatment-from-europcar-over-my-hire-car-accident-claim\/"},"modified":"2016-12-07T14:09:13","modified_gmt":"2016-12-07T07:09:13","slug":"getting-the-silent-treatment-from-europcar-over-my-hire-car-accident-claim","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/getting-the-silent-treatment-from-europcar-over-my-hire-car-accident-claim\/","title":{"rendered":"Getting the silent treatment from Europcar over my hire car accident claim"},"content":{"rendered":"


\nI reported the incident immediately but 10 months on there\u2019s no wordTen months ago another driver damaged a vehicle I was hiring through Europcar in Northern Ireland. I reported it straight away and assumed it would be a simple process. Two months later, after no communication from the company, Europcar wrote to inform me that as I had failed to respond to its requests for information my case had been closed. But I had received no such requests. I then received a letter saying it was still waiting to hear from the third-party insurers \u2013 it appears Europcar was closing my claim but continuing to claim the money off the third party. Continue reading…
\n
\nSource : theguardian.com
\nRead more…Getting the silent treatment from Europcar over my hire car accident claim<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

I reported the incident immediately but 10 months on there\u2019s no wordTen months ago another...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-37320","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-9HW","jetpack-related-posts":[{"id":89286,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/europcar-claims-i-scratched-my-hire-car-but-wheres-the-evidence\/","url_meta":{"origin":37320,"position":0},"title":"Europcar claims I scratched my hire car, but where\u2019s the evidence?","date":"May 24, 2018","format":false,"excerpt":"\r It has charged me more than \u00a3500 for repairs but can\u2019t even tell me how big the scratch wasLast year I hired a car from Europcar at Exeter airport. The office was not staffed when I returned it, so I put the keys in the letterbox as instructed.Two weeks\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":71773,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/europcar-charged-me-468-because-it-didnt-have-the-model-i-booked\/","url_meta":{"origin":37320,"position":1},"title":"Europcar charged me \u00a3468 because it didn't have the model I booked","date":"November 14, 2017","format":false,"excerpt":"\r The firm was wilfully deceptive when it didn\u2019t have an Opel Astra and offered me a Ford Focus insteadIn July, I booked a hire car with Europcar through arguscarhire.com and paid \u00a3458.88 upfront. The voucher which I was to present at the hire desk stated that I would be\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":76202,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/car-hire-firms-double-whammy-strikes-at-both-the-young-and-the-old\/","url_meta":{"origin":37320,"position":2},"title":"Car hire firms\u2019 double whammy strikes at both the young and the old","date":"January 10, 2018","format":false,"excerpt":"\r Readers were left out of pocket when car hire firms failed to honour their bookings, one because he was old and another because she was youngReaders were left out of pocket when car hire firms failed to honour their bookings, one because he was old and another because she\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":37200,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/going-into-reverse-with-avis-over-getting-a-hire-car-repair-receipt\/","url_meta":{"origin":37320,"position":3},"title":"Going into reverse with Avis over getting a hire car repair receipt","date":"December 6, 2016","format":false,"excerpt":"\r We had an accident. But our insurance company won\u2019t meet our claim without oneIn September we hired a car from Avis in Perugia, Italy, but we reversed the car into a water hydrant in the hotel car park causing some damage. We were advised by Avis at the airport\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":56938,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/fighting-petplan-tooth-and-claw-over-our-cats-claim\/","url_meta":{"origin":37320,"position":4},"title":"Fighting Petplan tooth and claw over our cat\u2019s claim","date":"June 5, 2017","format":false,"excerpt":"\r We\u2019d been paying for cover for more than 20 years but when it came to dental treatment we were refusedDespite paying thousands of pounds for more than 20 years to Petplan to cover our pets, when our 12-year-old cat Daisy needed four teeth extracted we had to pay \u00a3427.93.\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":91031,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/green-motion-has-low-car-hire-rates-but-users-say-theres-a-sting-in-the-tail\/","url_meta":{"origin":37320,"position":5},"title":"Green Motion has low car hire rates \u2013 but users say there\u2019s a sting in the tail","date":"June 9, 2018","format":false,"excerpt":"\r It is easily our most complained-about car hire firm, as drivers claim they get huge bills for barely visible scratchesIt is the car hire firm with a trail of angry customers, furious at bills presented to them when they return a car for hundreds \u2013 even thousands \u2013 of\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/37320"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=37320"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/37320\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=37320"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=37320"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=37320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}