{"id":36134,"date":"2016-11-27T14:00:54","date_gmt":"2016-11-27T07:00:54","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/calling-john-lewis-about-my-partnership-card-is-there-anybody-out-there\/"},"modified":"2016-11-27T14:16:32","modified_gmt":"2016-11-27T07:16:32","slug":"calling-john-lewis-about-my-partnership-card-is-there-anybody-out-there","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/calling-john-lewis-about-my-partnership-card-is-there-anybody-out-there\/","title":{"rendered":"Calling John Lewis about my Partnership card &#8230; is there anybody out there?"},"content":{"rendered":"<p>&#013;<br \/>\nIT problems at retailer leave credit card customers in the lurchAs I see from many posts on money forums and social media, I know I am not alone in complaining about the John Lewis Partnership credit card. But my situation is vexing me. John Lewis Finance revamped its website in early October, asking cardholders to re-register. I did so. Then, two weeks ago, I realised that my card expired this month and a replacement had not arrived. It was apparent from the online posts about failed payments and direct debit problems that all was not hunky-dory. John Lewis said there was a \u201chigh volume of calls\u201d and warned of a wait of up to 45 minutes. After 70 minutes I gave up and instead tried secure messaging, which then collapsed, so I sent a letter of complaint and asked that my card be mailed within a week.  Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2016\/nov\/27\/john-lewis-credit-card-partnership-problems\" target=\"_blank\">Calling John Lewis about my Partnership card &#8230; is there anybody out there?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; IT problems at retailer leave credit card customers in the lurchAs I see from many&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-36134","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-9oO","jetpack-related-posts":[{"id":55089,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/dear-john-lewis-all-i-want-is-my-155-refund-refunded\/","url_meta":{"origin":36134,"position":0},"title":"Dear John Lewis, all I want is my \u00a3155 refund \u2026 refunded","date":"May 17, 2017","format":false,"excerpt":"\r A store gave me my money back for a faulty item but it doesn\u2019t show on my Partnership cardCan you please help John Lewis credit card to find my refund? Last October I bought some \u00a3155 stools from an online retailer and paid using my John Lewis Partnership MasterCard.\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":25657,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/john-lewis-credit-card-wont-cover-me-if-travel-firm-fails\/","url_meta":{"origin":36134,"position":1},"title":"John Lewis credit card won&#039;t cover me if travel firm fails","date":"September 10, 2016","format":false,"excerpt":"\r As my tour company, Chinatours, is not a member of Atol or Abta, I might not be covered if I pay using the store\u2019s credit card I am organising a tailor-made trip to China in September 2017 for my wife and I, using a -Chinese travel agent called Chinatours.\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":66954,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/john-lewis-helped-itself-to-my-money-and-i-just-cant-get-it-back\/","url_meta":{"origin":36134,"position":2},"title":"John Lewis helped itself to my money and I just can\u2019t get it back","date":"September 20, 2017","format":false,"excerpt":"\r Partnership card took close to \u00a3500 from my account in error, but doesn\u2019t seem bothered about returning itI have a John Lewis Partnership MasterCard and on my June\/July statement I found \u00a3465.37 had been debited by the company as an \u201cadjustment\u201d to my account. I queried this and was\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":94773,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/hsbc-can-i-have-my-refund-back\/","url_meta":{"origin":36134,"position":3},"title":"HSBC, can I have my ******* refund back?","date":"July 26, 2018","format":false,"excerpt":"\r I was sent a cheque with a row of asterisks and it could not be bankedIn April, I paid \u00a31,000 to a John Lewis Partnership Card that I share with my wife. It is underwritten by HSBC. The payment was not accepted as it coincided with the card being\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":26175,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/john-lewis-partnership-profits-slide-on-higher-wage-bill\/","url_meta":{"origin":36134,"position":4},"title":"John Lewis Partnership profits slide on higher wage bill","date":"September 15, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...John Lewis Partnership profits slide on higher wage bill","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":32755,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/theresa-mays-plan-for-workers-in-the-boardroom-fails-to-win-over-john-lewis-partnership\/","url_meta":{"origin":36134,"position":5},"title":"Theresa May&#039;s plan for workers in the boardroom fails to win over John Lewis Partnership","date":"November 3, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Theresa May's plan for workers in the boardroom fails to win over John Lewis Partnership","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/36134"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=36134"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/36134\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=36134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=36134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=36134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}