{"id":35150,"date":"2016-11-21T14:00:01","date_gmt":"2016-11-21T07:00:01","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/domestic-generals-customer-service-is-beyond-repair\/"},"modified":"2016-11-21T14:32:29","modified_gmt":"2016-11-21T07:32:29","slug":"domestic-generals-customer-service-is-beyond-repair","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/domestic-generals-customer-service-is-beyond-repair\/","title":{"rendered":"Domestic & General\u2019s customer service is beyond repair"},"content":{"rendered":"


\nI\u2019ve been trying to get my freezer fixed or replaced for weeks, but no one ever calls backSince 2008 I have had five insurance policies with Domestic & General to cover all my kitchen appliances. I currently pay \u00a359 a month. In September I reported that my frost-free integrated freezer was faulty, and six days later an engineer called. Continue reading…
\n
\nSource : theguardian.com
\nRead more…Domestic & General\u2019s customer service is beyond repair<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

I\u2019ve been trying to get my freezer fixed or replaced for weeks, but no one...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-35150","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-98W","jetpack-related-posts":[{"id":6214,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/hung-out-to-dry-by-domestic-generals-washing-machine-warranty\/","url_meta":{"origin":35150,"position":0},"title":"Hung out to dry by Domestic & General\u2019s washing machine warranty","date":"February 28, 2016","format":false,"excerpt":"\r I\u2019ve been waiting more than a month for D&G to honour its repair warranty, and it\u2019s costing me loads at the launderetteI am a desperate mother of three, the youngest being 10 weeks old, who has been waiting more than a month for Domestic & General to honour its\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":55527,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/who-needs-a-door-handle-on-a-freezer-its-a-cosmetic-item-says-zanussi\/","url_meta":{"origin":35150,"position":1},"title":"Who needs a door handle on a freezer? It\u2019s a \u2018cosmetic\u2019 item, says Zanussi","date":"May 21, 2017","format":false,"excerpt":"\r It cracked, then broke, but the company refuses to repair itTwo years ago I purchased a Zanussi freezer from my local John Lewis. It \u00a0is still working well, except the door handle recently developed a crack\u00a0in the middle and has now broken\u00a0completely. I wrote to Zanussi hoping for a\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":55673,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/kitchenaid-well-and-truly-mixes-up-its-customer-service\/","url_meta":{"origin":35150,"position":2},"title":"KitchenAid well and truly mixes up its customer service","date":"May 23, 2017","format":false,"excerpt":"\r It told me my stand mixer repair would be free \u2026 then I got a bill for \u00a3134I have a KitchenAid Artisan stand mixer, purchased in December 2011 and which came with a five-year warranty. In January 2016 it was repaired under warranty when the speed control lever no\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":39915,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/the-key-to-good-customer-service-just-do-it\/","url_meta":{"origin":35150,"position":3},"title":"The key to good customer service? Just do it","date":"January 7, 2017","format":false,"excerpt":"\r What puts the \u2018great\u2019 in companies that readers have been praising?The repair man at Timpson in Dublin\u2019s Stephen\u2019s Green shopping centre had already started opening my watch, and I had already agreed the \u20ac10 fee, when I told him that many years ago in London I had paid extra\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":70932,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/risky-tumble-dryers-putting-profit-before-people-letters\/","url_meta":{"origin":35150,"position":4},"title":"Risky tumble dryers putting profit before people | Letters","date":"November 4, 2017","format":false,"excerpt":"\r Why are hundreds of thousands of tumble dryers which pose a fire risk still in people\u2019s homes, asks Steve Tombs How can it be the case that \u201cAn estimated 1m \u2018faulty\u2019 tumble dryers at risk of bursting into flames are still in UK homes\u201d (Report, 1 November)? Two years\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":74520,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/three-cars-damaged-but-bang-goes-any-compensation\/","url_meta":{"origin":35150,"position":5},"title":"Three cars damaged \u2026 but bang goes any compensation","date":"December 14, 2017","format":false,"excerpt":"\r Tesco, Sainsbury\u2019s and Shell \u2026 from flying missiles to sliding trolleys getting redress for the repair bill proves near impossibleDamaged cars and your rights to compensation are the theme of the week. 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