{"id":34252,"date":"2016-11-14T14:00:40","date_gmt":"2016-11-14T07:00:40","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/british-airways-admits-it-let-us-down-but-will-not-refund-us-in-full\/"},"modified":"2016-11-14T14:09:29","modified_gmt":"2016-11-14T07:09:29","slug":"british-airways-admits-it-let-us-down-but-will-not-refund-us-in-full","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/british-airways-admits-it-let-us-down-but-will-not-refund-us-in-full\/","title":{"rendered":"British Airways admits it let us down, but will not refund us in full"},"content":{"rendered":"


\nWe had to book a ferry to save our holiday after flight delay and were told we\u2019d get our money back \u2013 no such luckMy husband and I missed a connecting British Airways flight from Aberdeen to Shetland in July because of a late flight from Heathrow. When we got to Aberdeen we were told there wasn\u2019t another flight until the next afternoon, which would have meant missing two days of our holiday.BA said that if we wanted to get the overnight ferry we could book it and claim the money back. I did just that, providing receipts of \u00a3118 plus bus fares and meals. Eight days later I received an email from customer services saying it couldn\u2019t reimburse us, but \u201cfrom what you\u2019ve told me about your delayed flight, I absolutely agree we\u2019ve let you down\u201d. I was offered the \u201capplicable refund due on your unused ticket\u201d plus \u00a350 towards expenses. I started making this claim but was required to agree at the outset to whatever amount was calculated, and that this would be non-negotiable. Continue reading…
\n
\nSource : theguardian.com
\nRead more…British Airways admits it let us down, but will not refund us in full<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

We had to book a ferry to save our holiday after flight delay and were...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-34252","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-8Us","jetpack-related-posts":[{"id":33258,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/no-refund-or-redress-from-british-airways-after-it-let-us-down-badly\/","url_meta":{"origin":34252,"position":0},"title":"No refund or redress from British Airways after it let us down badly","date":"November 6, 2016","format":false,"excerpt":"\r Our flight to Gatwick was cancelled with no explanation, so we were forced to fly to HeathrowOur British Airways flight from Amsterdam to London Gatwick was cancelled recently, and we were put on a BA flight to Heathrow instead. The BA desk at Amsterdam\u2019s Schiphol airport assured us that\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4668,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ba-took-flight-when-we-tried-to-get-a-refund\/","url_meta":{"origin":34252,"position":1},"title":"BA took flight when we tried to get a refund","date":"February 13, 2016","format":false,"excerpt":"\r It landed us with \u00a3806 bill on our holiday to the BahamasLast year our party of six used the British Airways website to book return flights from the UK to George Town in the Bahamas for a holiday. It was to celebrate my partner\u2019s parents\u2019 70th birthdays. As they\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6206,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ba-refused-refund-because-i-bought-a-more-expensive-ticket\/","url_meta":{"origin":34252,"position":2},"title":"BA refused refund \u2013 because I bought a\u00a0more expensive ticket","date":"May 8, 2014","format":false,"excerpt":"\r Buying a \u00a350 upgrade to business class has grounded my chances of getting a refund on British Airways ticketI intended to book a round trip from London to Stockholm in March but, because of the confusing design of the British Airways web page, I booked for April instead. I\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":19988,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/british-airways-charged-my-credit-card-twice-and-i-cant-seem-to-get-a-refund\/","url_meta":{"origin":34252,"position":3},"title":"British Airways charged my credit card twice and I can\u2019t seem to get a refund","date":"July 17, 2016","format":false,"excerpt":"\r I\u2019m still waiting eight weeks after it took double the money for a ticket upgradeBack in May a colleague and myself paid for a ticket upgrade on a flight from Mumbai to London. My colleague paid with his debit card and I paid with my credit card \u2013 the\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":92949,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bas-refund-offer-for-travel-costs-was-pie-in-the-sky\/","url_meta":{"origin":34252,"position":4},"title":"BA\u2019s refund offer for travel costs was pie in the sky","date":"July 2, 2018","format":false,"excerpt":"\r I was told I would get my expenses back after a cancelled flight, but was later deniedWe were recently due to fly back from California to Manchester with British Airways, changing planes at London Heathrow. Less than 24 hours before our flight, we got a text to say the\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27632,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/qatar-tightens-ties-to-british-airways-with-flight-sharing-deal\/","url_meta":{"origin":34252,"position":5},"title":"Qatar tightens ties to British Airways with flight sharing deal \u00a0","date":"September 28, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Qatar tightens ties to British Airways with flight sharing deal \u00a0","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/34252"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=34252"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/34252\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=34252"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=34252"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=34252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}