{"id":30149,"date":"2015-02-07T14:01:01","date_gmt":"2015-02-07T07:01:01","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/rail-fares-guilty-until-proven-innocent\/"},"modified":"2016-10-15T19:55:05","modified_gmt":"2016-10-15T12:55:05","slug":"rail-fares-guilty-until-proven-innocent","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rail-fares-guilty-until-proven-innocent\/","title":{"rendered":"Rail fares: guilty until proven innocent"},"content":{"rendered":"


\nTrain companies treat their customers like criminals and the independent appeals service is nothing of the sortTrain ticket inspectors occupy a special position in English law. In a reverse of the normal \u201cinnocent until proved guilty\u201d, you can be slapped with a penalty fare as you unsuccessfully fumble around trying to find your ticket or railcard. So an independent appeals process is crucial. Yet who owns and runs the Independent Penalty Fares Appeals Service? None other than Govia, the company that owns Southern and Southeastern trains. Maybe, just maybe, there\u2019s a slight conflict of interest here.Concerns about how train companies too often treat their customers as criminals was at the heart of a damning report by consumer group Passenger Focus this week. What is striking, it said, is \u201cthe sheer level of threat\u201d it saw in letters from train companies, who will press for the \u201cmaximum penalty\u201d. It quoted from a letter threatening a criminal record, a fine of up to \u00a31,000, a prison sentence, a suspended sentence, community service, seizure of any computer equipment, and compensation. Forget your senior Railcard and the penalty can be worse than that for grievous bodily harm. Continue reading…
\n
\nSource : theguardian.com
\nRead more…Rail fares: guilty until proven innocent<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Train companies treat their customers like criminals and the independent appeals service is nothing of...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-30149","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-7Qh","jetpack-related-posts":[{"id":62188,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/digital-railcards-could-be-just-the-ticket-to-avoid-penalty-fares\/","url_meta":{"origin":30149,"position":0},"title":"Digital railcards could be just the ticket to avoid penalty fares","date":"July 29, 2017","format":false,"excerpt":"\r Now your card can be on your smartphone rather having to carry a paper cardPenalty train fares imposed because a passenger left their railcard behind should soon become less frequent after rail companies announced the introduction of a digital version that can be stored on a smartphone via an\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":87875,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/six-ways-to-prove-rail-fares-reform-is-not-just-a-pr-con-trick\/","url_meta":{"origin":30149,"position":1},"title":"Six ways to prove rail fares reform is not just a PR con trick","date":"May 12, 2018","format":false,"excerpt":"\r From season tickets to a better deal for young people, here\u2019s where operators should lookAbsurdly high fares, a bewildering ticketing system, passengers playing cat-and-mouse with train companies trying to spot \u201csplit-ticket\u201d bargains; there are lots and lots of reasons why the root-and-branch reform of fares promised this week by\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":73716,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/uk-rail-passengers-face-biggest-rise-in-fares-for-five-years\/","url_meta":{"origin":30149,"position":2},"title":"UK rail passengers face biggest rise in fares for five years","date":"December 5, 2017","format":false,"excerpt":"\r Union says announcement that average ticket prices will increase by 3.4% in January is \u2018another kick in the teeth\u2019UK rail fares will rise by 3.4% in January \u2013 the largest increase for five years, train companies have announced.Fares for all journeys in 2018 have been published, showing an average\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":42895,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/is-ticketclever-the-way-to-put-rail-fares-back-on-track-we-find-out\/","url_meta":{"origin":30149,"position":3},"title":"Is Ticketclever the way to put rail fares back on track? We find out","date":"February 4, 2017","format":false,"excerpt":"\r The website, which went live this week, promises to cut the cost of taking the train by up to 60% using \u2018groundbreaking\u2019 technology. We put it to the testA new train ticket website is promising to save passengers as much as 60% on rail fares by finding route combinations\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":42501,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/overhaul-of-uk-train-ticket-pricing-to-be-trialled-in-may\/","url_meta":{"origin":30149,"position":4},"title":"Overhaul of UK train ticket pricing to be trialled in May","date":"February 1, 2017","format":false,"excerpt":"\r Scheme aimed at making cheapest tickets easier to buy will wipe out overpriced routes and flag up if two singles are cheaper than returnAn overhaul of Britain\u2019s rail fares is to be trialled to make it easier to buy the cheapest tickets and eliminate overpriced routes.Some fares for long,\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":39311,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rising-fares-and-crowded-trains-the-misery-of-britains-rail-users\/","url_meta":{"origin":30149,"position":5},"title":"Rising fares and crowded trains: the misery of Britain's rail users","date":"December 31, 2016","format":false,"excerpt":"\r Cancellations, delays, overcrowding and strikes \u2013 yet fares are set to go up again. We talk to angry commuters who have to pay more for poor serviceFares for despairing train passengers, many of whom have suffered some of the worst rail delays and disruption for years, will rise on\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/30149"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=30149"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/30149\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=30149"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=30149"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=30149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}