{"id":29243,"date":"2016-10-09T13:00:04","date_gmt":"2016-10-09T06:00:04","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/dw-fitness-clubs-wont-let-me-cancel-my-membership\/"},"modified":"2016-10-09T13:09:06","modified_gmt":"2016-10-09T06:09:06","slug":"dw-fitness-clubs-wont-let-me-cancel-my-membership","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/dw-fitness-clubs-wont-let-me-cancel-my-membership\/","title":{"rendered":"DW Fitness Clubs won\u2019t let me cancel my membership"},"content":{"rendered":"<p>&#013;<br \/>\nI ran the gym to cancel and stopped my direct debit. Now debt collectors are threatening legal actionAt the end of 2015 my partner and I joined our local DW Fitness Clubs gym in Manchester, but after six months decided to cancel our membership. We were told this could not be done in person and were given a telephone number to ring. The number \u2013 0344 249 5300 \u2013 was never answered, so I called our gym directly and was told that our membership had been cancelled and an email would confirm this within two days. The email never arrived.We then began to receive emails informing us that our direct debits had not been paid and that our membership was in arrears. So back I went, where the gym manager said that unless I could prove the phone call had been made, I was still a member. I asked if he would cancel for me and was advised that he could not do this. He was rude and unhelpful. Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2016\/oct\/09\/dw-fitness-cancel-gym-membership-debt-collector\" target=\"_blank\">DW Fitness Clubs won\u2019t let me cancel my membership<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; I ran the gym to cancel and stopped my direct debit. Now debt collectors are&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-29243","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-7BF","jetpack-related-posts":[{"id":31534,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/dw-fitness-clubs-works-on-making-gym-membership-cancellation-process-fit-for-purpose\/","url_meta":{"origin":29243,"position":0},"title":"DW Fitness Clubs works on making gym membership cancellation process fit for purpose","date":"October 25, 2016","format":false,"excerpt":"\r The firm pledges to change its procedures after reviewing your complaintsTwo weeks ago we featured two letters from unhappy customers of the national gym chain DW Fitness Clubs who had found it impossible to cancel contracts, and were being threatened with debt collectors.At the time the company refused to\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17738,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/attempt-to-cancel-my-dw-fitness-gym-membership-was-a-real-workout\/","url_meta":{"origin":29243,"position":1},"title":"Attempt to cancel my DW Fitness gym membership was a real workout","date":"June 26, 2016","format":false,"excerpt":"\r I could only terminate by telephone but no one ever answered My gym, DW Fitness, claims that you can only give notice to terminate your membership by telephone \u2013 you have to call a 0344 number, which no one ever answers. Can this company really say I am in\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38737,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/day-pass-that-dw-fitness-managed-to-turn-into-full-membership\/","url_meta":{"origin":29243,"position":2},"title":"Day pass that DW Fitness managed to turn into full membership","date":"December 21, 2016","format":false,"excerpt":"\r It took my bank details from my previous membership and the money went from my accountLast February, I went to the Preston branch of DW Fitness on a day pass, with a view to renewing my previously ended membership. I filled out a membership form with the manager, leaving\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":93963,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-wont-barclays-let-me-cancel-my-direct-debit\/","url_meta":{"origin":29243,"position":3},"title":"Why won\u2019t Barclays let me cancel my direct debit?","date":"July 16, 2018","format":false,"excerpt":"\r The bank insisted I had to tell the \u2018merchant\u2019 involved to confirm the cancellationShortly after we cancelled a direct debit, we received an email from Barclays saying we had to contact the \u201cmerchant\u201d we had been paying to confirm the cancellation. After complaining, we were told that if we\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":67284,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/i-cancelled-virgin-active-membership-but-it-kept-on-taking-my-money\/","url_meta":{"origin":29243,"position":4},"title":"I cancelled Virgin Active membership but it kept on taking my money","date":"September 24, 2017","format":false,"excerpt":"\r I also realised belatedly that it had been overcharging me from the startI took out gym membership with Virgin Active in April 2016. Through my health insurer, Vitality, I was eligible for a plan discounted to \u00a3100 a month, which could be cancelled at any time. However, the rep\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":24204,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/buyers-guide-to-gym-membership\/","url_meta":{"origin":29243,"position":5},"title":"Buyer&#039;s guide to \u2026 gym membership","date":"January 4, 2014","format":false,"excerpt":"\r January is a time many people commit to a new fitness regime, usually involving joining a gym. But don't make another move without reading our guide to making your money go furtherIf you ate and drank too much over Christmas, and have pledged to get fit for 2014, don't\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/29243"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=29243"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/29243\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=29243"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=29243"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=29243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}