{"id":27233,"date":"2016-09-26T13:00:22","date_gmt":"2016-09-26T06:00:22","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/british-gas-and-worcester-bosch-leave-me-in-the-cold\/"},"modified":"2016-09-26T13:10:11","modified_gmt":"2016-09-26T06:10:11","slug":"british-gas-and-worcester-bosch-leave-me-in-the-cold","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/british-gas-and-worcester-bosch-leave-me-in-the-cold\/","title":{"rendered":"British Gas and Worcester Bosch leave me in the cold"},"content":{"rendered":"


\nMy boiler has \u2018five-year warranty\u2019 written on it, but both manufacturer and retailer insist I was covered for only one yearI had a Worcester Bosch Green Star combi boiler installed by British Gas a year and a half ago, and it has broken down. I remember when purchasing it that British Gas told me that, because it installed it, I would get a five-year warranty. There is even a sticker on the side of the boiler that says \u201cfive-year warranty\u201d. But both Worcester Bosch and British Gas say the boiler only had a one-year warranty, which ran out in February this year. Neither say I am covered for repairs, and I am left with no boiler and will soon be out of pocket. I have spoken to British Gas five times and it is still to get back to me. PM, Ely, CambridgeshireA boiler should not break down after such a short period. After you wrote to us, and sent a photo of the warranty sticker to Worcester Bosch, it agreed to send someone to fix it. However, that still leaves the question of why British Gas refused your claim \u2013 or to even offer an explanation. British Gas claimed the boiler manufacturer mistakenly included literature about a five-year warranty in the boiler packaging, which was not part of the agreement you signed. Continue reading…
\n
\nSource : theguardian.com
\nRead more…British Gas and Worcester Bosch leave me in the cold<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

My boiler has \u2018five-year warranty\u2019 written on it, but both manufacturer and retailer insist I...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-27233","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-75f","jetpack-related-posts":[{"id":11314,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ups-and-downs-of-having-a-british-gas-homecare-contract\/","url_meta":{"origin":27233,"position":0},"title":"Ups and downs of having a British Gas Homecare contract","date":"April 25, 2016","format":false,"excerpt":"\r The annual charge has increased by nearly 10%, but we only had a new boiler installed in 2013We have a British Gas HomeCare 200 central heating contract, and the annual renewal recently became due. When the paperwork arrived the annual charge had been increased from \u00a3258 to \u00a3283 \u2013\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":82578,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-does-british-gas-fail-to-service-my-boiler-annually\/","url_meta":{"origin":27233,"position":1},"title":"Why does British Gas fail to service my boiler annually?","date":"March 13, 2018","format":false,"excerpt":"\r The company says emergencies caused by extreme weather have forced it to put off routine workYou featured the case of the British Gas customer who was asked to pay \u00a3629 to renew their HomeCare Four cover. I have HomeCare Two at \u00a3390 a year, and while I have had\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":79614,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/loyalty-to-british-gas-cost-me-629-for-a-years-cover\/","url_meta":{"origin":27233,"position":2},"title":"\u2018Loyalty to British Gas cost me \u00a3629 for a year\u2019s cover\u2019","date":"February 11, 2018","format":false,"excerpt":"\r I cancelled my agreement and found that as a new customer the same cover would be \u00a3384Having recently retired, I have been taking a keener interest in my outgoings. As I went through all the paperwork, I was staggered to see that Scottish Gas (British Gas) has demanded \u00a3629\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":68284,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/the-new-boiler-thats-causing-a-heated-row\/","url_meta":{"origin":27233,"position":3},"title":"The new boiler that's causing a heated row","date":"April 2, 2005","format":false,"excerpt":"\r From yesterday, new rules mean that if your old gas boiler needs replacing you must install the modern condenser style. The government insists the move is environmentally-friendly, but some homeowners are unhappy with this. Phillip Inman reportsIt's the government's latest plan to save the environment. From this weekend, every\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":66628,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/zanussi-turns-up-heat-on-new-boiler-installation-is-it-a-con\/","url_meta":{"origin":27233,"position":4},"title":"Zanussi turns up heat on new boiler installation. Is it a con?","date":"September 17, 2017","format":false,"excerpt":"\r The salesman offered me a grant that I don\u2019t think I\u2019m eligible forI\u2019ve been offered a non-means-tested government grant towards a Zanussi gas boiler installation, but am worried it may be a new take on the double-glazing hard sell. 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