{"id":26430,"date":"2016-09-18T13:00:10","date_gmt":"2016-09-18T06:00:10","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/got-a-customer-complaint-take-it-up-with-the-ceo\/"},"modified":"2016-09-18T13:11:22","modified_gmt":"2016-09-18T06:11:22","slug":"got-a-customer-complaint-take-it-up-with-the-ceo","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/got-a-customer-complaint-take-it-up-with-the-ceo\/","title":{"rendered":"Got a customer complaint? Take it up with the CEO"},"content":{"rendered":"


\nGoing straight to the top can achieve faster \u2013 and often better \u2013 results than calling customer services. And there\u2019s a website specially designed to help youStranded alone in an airport in North Carolina, Lucia Davies* was frustrated. In the middle of a backpacking holiday, her \u00a3676 Delta Air Lines flight home had been cancelled due to bad weather and she was grounded for two days. She was, she says, given no help finding a place to stay by Delta airline staff and no compensation for the \u00a3210 of expenses she incurred.This was perfectly legal because the delay was not the airline\u2019s fault, but that didn\u2019t put Davies off complaining when she got home \u2013 and not just to customer services. She spent half an hour researching the names of Delta\u2019s directors, then looked up their professional responsibilities on LinkedIn in order to aim her ire more directly. Continue reading…
\n
\nSource : theguardian.com
\nRead more…Got a customer complaint? Take it up with the CEO<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Going straight to the top can achieve faster \u2013 and often better \u2013 results than...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-26430","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-6Si","jetpack-related-posts":[{"id":97740,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/sir-howard-davies-defends-taxpayer-loss-on-rbs-bailout-10-years-on\/","url_meta":{"origin":26430,"position":0},"title":"Sir Howard Davies defends taxpayer loss on RBS bailout 10 years on","date":"September 12, 2018","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Sir Howard Davies defends taxpayer loss on RBS bailout 10 years on","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":121134,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/another-roaring-20s-we-need-to-do-better-than-that-dan-davies\/","url_meta":{"origin":26430,"position":1},"title":"Another roaring 20s? 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Image credit: Brianne Makin via\u00a0realestate.com.au It was as thorough as a home inspection can get. Sydney-based real estate agent Lisa Davies showed a potential client around the property for 40 minutes. She made sure to\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":42911,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/from-empty-plot-to-dream-home-how-we-built-our-house\/","url_meta":{"origin":26430,"position":4},"title":"From empty plot to dream home: how we built our house","date":"February 4, 2017","format":false,"excerpt":"\r This young couple spotted a slice of unused land, bought it for \u00a3200,000 \u2013 and built a stylish detached houseSometimes the simplest solutions are right under our noses. 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