{"id":25821,"date":"2016-09-12T13:00:21","date_gmt":"2016-09-12T06:00:21","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/im-at-my-wits-end-after-bt-disconnected-my-phone\/"},"modified":"2016-09-12T13:07:50","modified_gmt":"2016-09-12T06:07:50","slug":"im-at-my-wits-end-after-bt-disconnected-my-phone","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/im-at-my-wits-end-after-bt-disconnected-my-phone\/","title":{"rendered":"I'm at my wits' end after BT disconnected my phone"},"content":{"rendered":"


\nI didn\u2019t ask to be cut off and can\u2019t seem to get back my number of 39 yearsI have a problem with BT that seems impossible to resolve. Last month I received an email from the company informing me that my service was about to stop, even though I hadn\u2019t asked for my line to be -discontinued nor asked to be -transferred to another supplier. I asked for details as to who had authorised the disconnection; it was unable to give me any information.I was told eventually that the service would be reinstated, but that I would have to pay a fine for not -honouring my previous contract and would have to enter into a new one. Despite the -unfairness, I agreed to this on the basis that I would be reconnected. The -connection was set up two weeks later, only to die again that night. Continue reading…
\n
\nSource : theguardian.com
\nRead more…I’m at my wits’ end after BT disconnected my phone<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

I didn\u2019t ask to be cut off and can\u2019t seem to get back my number...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-25821","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-6It","jetpack-related-posts":[{"id":38556,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-drops-the-ball-and-bills-me-for-sport-i-dont-watch-and-dont-want\/","url_meta":{"origin":25821,"position":0},"title":"BT drops the ball and bills me for sport I don\u2019t watch \u2026 and don\u2019t want","date":"December 19, 2016","format":false,"excerpt":"\r I discovered I am being charged \u00a36 a month for BT Sports, which I never agreed to payI have just got off the phone with BT \u201ccustomer services\u201d in South Shields and, as usual with BT, I am fuming. I decided to check my latest BT bill online \u2013\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":33460,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ive-tried-everything-to-get-a-bt-line-at-my-new-build-but-to-no-avail\/","url_meta":{"origin":25821,"position":1},"title":"I\u2019ve tried everything to get a BT line at my new-build, but to no avail","date":"November 8, 2016","format":false,"excerpt":"\r Both BT and Openreach have failed to solve the problem, despite my local MP getting involvedI moved to a newly built house in the large village of Newport, Essex, in March, and asked BT to continue to supply my phone and internet. I made it clear that a new\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11474,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/a-put-down-for-bt-as-it-charges-us-83-for-a-one-minute-phone-call\/","url_meta":{"origin":25821,"position":2},"title":"A put-down for BT, as it charges us \u00a383 for a one-minute phone call","date":"April 27, 2016","format":false,"excerpt":"\r It says I didn\u2019t hang up the receiver correctly, but why isn\u2019t there a warning?I rang a local business on an 0871 number and was on the phone for less than a minute. BT sent a bill for \u00a383.48, claiming the call lasted almost six hours. It suggested the\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38643,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-plusnet-and-ee-top-broadband-complaints-list\/","url_meta":{"origin":25821,"position":3},"title":"BT, Plusnet and EE top broadband complaints list","date":"December 20, 2016","format":false,"excerpt":"\r Ofcom reveals BT brands also got most landline complaints, while Vodaphone was top of the league for mobile phone issues between July and September BT, Plusnet and EE were the most complained about broadband providers in the third quarter of 2016, figures from Ofcom show. BT, which owns the\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38195,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/my-six-year-old-bought-734-of-bt-tv-programmes-by-remote-control\/","url_meta":{"origin":25821,"position":4},"title":"My six-year-old bought \u00a3734 of BT TV programmes … by remote control","date":"December 15, 2016","format":false,"excerpt":"\r He is severely autistic but BT refuses to waive the chargesI have a severely autistic six-year-old who got hold of the TV remote and bought \u00a3734 of kids\u2019 programmes on my BT account. BT refuses to waive the charges, although I have never purchased any programme during my five\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11640,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-customers-face-summer-price-rises\/","url_meta":{"origin":25821,"position":5},"title":"BT customers face summer price rises","date":"April 29, 2016","format":false,"excerpt":"\r The cost of a one-minute phone call from a BT landline will be a minimum of 30p, while broadband customers will pay at least \u00a32 a month moreMillions of households with BT landline and broadband services will see their prices rise in the summer.The telecoms company has announced increases\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/25821"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=25821"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/25821\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=25821"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=25821"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=25821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}