{"id":25557,"date":"2016-09-09T13:00:54","date_gmt":"2016-09-09T06:00:54","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/after-ebay-backed-my-buyer-im-left-with-damaged-goods\/"},"modified":"2016-09-09T13:03:10","modified_gmt":"2016-09-09T06:03:10","slug":"after-ebay-backed-my-buyer-im-left-with-damaged-goods","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/after-ebay-backed-my-buyer-im-left-with-damaged-goods\/","title":{"rendered":"After eBay backed my buyer, I\u2019m left with damaged goods"},"content":{"rendered":"<p>&#013;<br \/>\nDisagreement over the contents of a game ended up with the loss of a saleI have been selling some old items on eBay, and in one transaction the purchaser complained about a game he bought from me. When we couldn\u2019t reach agreement I asked eBay to step in, and it sided with the buyer. When the item was returned to me (damaged due to inadequate packing) I phoned customer services to challenge the decision and was disturbed by the ensuing conversation. The people I spoke to had no knowledge of the grounds on which I had disagreed with the buyer and denied any contact had taken place. When I then told them that the item had been returned to me damaged, I was told there was nothing that eBay could do.  Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2016\/sep\/09\/ebay-backed-buyer-disagreement-damaged-goods\" target=\"_blank\">After eBay backed my buyer, I\u2019m left with damaged goods<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; Disagreement over the contents of a game ended up with the loss of a saleI&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-25557","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-6Ed","jetpack-related-posts":[{"id":56196,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/paypal-refused-to-listen-when-ebay-buyer-returned-item-in-pieces\/","url_meta":{"origin":25557,"position":0},"title":"PayPal refused to listen when eBay buyer returned item in pieces","date":"May 28, 2017","format":false,"excerpt":"\r Four months after being sold, the rotovator arrived back used and muddy, but still \u00a3112 was blocked from my accountEarly in December 2016 we sold a rotovator on eBay which we had purchased from a local auction. The auctioneer had tested it and confirmed it as working. The eBay\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":55529,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ebay-accused-of-failing-its-sellers-as-fraudulent-buyers-manipulate-the-system\/","url_meta":{"origin":25557,"position":1},"title":"Ebay accused of failing its sellers as fraudulent buyers manipulate the system","date":"May 21, 2017","format":false,"excerpt":"\r A website built on the premise that most people are honest is struggling. Now at last there is a promise of more protection, as Anna Tims reportsLast November Clive Rose* sold two handmade Japanese swords on eBay, worth a total of \u00a31,940. The buyer, once he had received them,\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11380,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ebays-no-quibbles-returns-policy-led-to-a-demand-for-740-from-a-debt-collection-agency\/","url_meta":{"origin":25557,"position":2},"title":"Ebay\u2019s \u2018no quibbles\u2019 returns policy led to a demand for \u00a3740 from a debt collection agency","date":"July 15, 2015","format":false,"excerpt":"\r A \u2018buyer\u2019 sent me back a broken iPhone 4, having already obtained a full refund for my iPhone 6I sold an iPhone 6 on eBay for \u00a3633.99. Shortly after I dispatched it the buyer told me they had misread the item listing and now realised that the phone was\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":15698,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/if-ebays-customers-are-always-right-wholl-protect-its-sellers\/","url_meta":{"origin":25557,"position":3},"title":"If eBay&#039;s customers are always right, who&#039;ll protect its sellers?","date":"July 11, 2014","format":false,"excerpt":"\r When a buyer with a two-week history complained about an iPhone being stolen in the post, eBay decided against the seller without conducting a proper investigationI work for a company that has an eBay account with top-rated seller (TRS) status. Recently, we had a case decided against us by\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":22478,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ebay-flouted-its-own-refund-policy-when-parcel-didnt-arrive\/","url_meta":{"origin":25557,"position":4},"title":"Ebay flouted its own refund policy when parcel didn&#039;t arrive","date":"August 10, 2016","format":false,"excerpt":"\r Company was liable for reimbursing the buyer in Germany to whom I sold an antique cup and saucer, but it made me payI sold an antique cup and saucer for \u00a3165 through eBay. The buyer lived in Germany and so, through my eBay account, I had pre-arranged to use\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":26496,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/when-paypal-refuses-buyers-protection-against-ebay-fraud\/","url_meta":{"origin":25557,"position":5},"title":"When PayPal refuses buyers protection against eBay fraud","date":"August 9, 2014","format":false,"excerpt":"\r Selling on eBay? Don't accept PayPal if the buyer is collecting in person \u2013 as one used-car seller found to his costIf you are thinking of selling on eBay, don't accept PayPal if the buyer wants to collect in person. Ask Philip Ryan. 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