{"id":23437,"date":"2016-08-20T13:00:06","date_gmt":"2016-08-20T06:00:06","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/first-direct-wins-gold-for-customer-satisfaction\/"},"modified":"2016-08-20T13:13:23","modified_gmt":"2016-08-20T06:13:23","slug":"first-direct-wins-gold-for-customer-satisfaction","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/first-direct-wins-gold-for-customer-satisfaction\/","title":{"rendered":"First Direct wins gold for customer satisfaction"},"content":{"rendered":"


\nMoneySavingExpert survey on current account providers puts First Direct parent HSBC in last placeFirst Direct has been voted the best bank for customer service in a new poll \u2013 but HSBC, its parent company, was ranked the worst. More than 8,000 users of Martin Lewis\u2019s MoneySavingExpert website took part in the survey, which is carried out twice a year. It focuses on what people think about the service offered by their current account provider, and excludes some of the smaller players because a minimum number of votes are required.Once again, First Direct topped the poll with 91% of those customers who voted rating its service as \u201cgreat\u201d. Only 6% said it was \u201cOK\u201d and just 3% described the service as \u201cpoor\u201d. Continue reading…
\n
\nSource : theguardian.com
\nRead more…First Direct wins gold for customer satisfaction<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

MoneySavingExpert survey on current account providers puts First Direct parent HSBC in last placeFirst Direct...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-23437","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-661","jetpack-related-posts":[{"id":35422,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/martin-lewis-sells-moneysavingexpert-for-87m\/","url_meta":{"origin":23437,"position":0},"title":"Martin Lewis sells MoneySavingExpert for \u00a387m","date":"June 1, 2012","format":false,"excerpt":"\r Personal finance guru Martin Lewis will continue to edit site after sale to MoneySupermarket and will donate \u00a310m to charityPersonal finance journalist Martin Lewis has sold his MoneySavingExpert website to the price comparison company MoneySupermarket in a deal which will net him up to \u00a387m.Lewis set up the site,\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":46889,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/switch-hitch-ofgem-to-look-into-improper-exit-fee-allegations\/","url_meta":{"origin":23437,"position":1},"title":"Switch hitch: Ofgem to look into improper exit-fee allegations","date":"March 6, 2017","format":false,"excerpt":"\r Npower, British Gas and E.ON allegedly told people they could be charged for switching supplier at the end of a fixed tariffOfgem is looking into allegations that energy suppliers have wrongly threatened to impose exit fees on householders switching away from them.The energy regulator confirmed it was talking to\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4674,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rbs-named-worst-bank-for-customer-satisfaction\/","url_meta":{"origin":23437,"position":2},"title":"RBS named worst bank for customer satisfaction","date":"February 13, 2016","format":false,"excerpt":"\r A survey by consumer group Which? showed the government-owned bank 21 percentage points behind First Direct at the top of the rankingsRoyal Bank of Scotland has been ranked bottom out of more than 30 rivals for customer satisfaction, despite pledges by the bailed out bank to improve its battered\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":14560,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/hsbc-abolishes-25-fee-for-bounced-transactions\/","url_meta":{"origin":23437,"position":3},"title":"HSBC abolishes \u00a325 fee for bounced transactions","date":"November 11, 2013","format":false,"excerpt":"\r The \u00a325 fee was applied to unpaid transactions such as cheques or direct debits returned due to insufficient fundsHSBC is to abolish what it said was its \"most complained about\" banking fee \u2013 the \u00a325 charge it makes for bouncing a direct debit or cheque.The change, which will also\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":23209,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/first-direct-named-best-bank-but-its-owner-hsbc-is-the-worst\/","url_meta":{"origin":23437,"position":4},"title":"First Direct named best bank \u2013 but its owner HSBC is the worst","date":"August 17, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...First Direct named best bank \u2013 but its owner HSBC is the worst","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":162569,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/one-in-four-uae-residents-uncertain-about-financial-future-hsbc-survey-shows\/","url_meta":{"origin":23437,"position":5},"title":"One in four UAE residents uncertain about financial future, HSBC survey shows","date":"October 13, 2025","format":false,"excerpt":"\r The poll found that 25% of respondents were unsure about their financial plans for life after the UAE, and 8% admitted to having no plan The post One in four UAE residents uncertain about financial future, HSBC survey shows appeared first on Arabian Business: Latest News on the Middle\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"https:\/\/i1.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2025\/10\/couple-manage-their-finance-1000x667-1.jpg?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/23437"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=23437"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/23437\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=23437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=23437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=23437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}