{"id":20602,"date":"2016-07-23T13:00:32","date_gmt":"2016-07-23T06:00:32","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/one-british-airways-passenger-fought-back-and-you-can-too\/"},"modified":"2016-07-23T13:12:28","modified_gmt":"2016-07-23T06:12:28","slug":"one-british-airways-passenger-fought-back-and-you-can-too","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/one-british-airways-passenger-fought-back-and-you-can-too\/","title":{"rendered":"One British Airways passenger fought back \u2013 and you can too"},"content":{"rendered":"


\nThe trio of Consumer Champions letters last week concerning BA cancellations and delays prompted barrister Richard Colbey to tell us about his experiences with the airline, and advise how travellers might fight backHaving had a turbulent relationship with BA over the past few years, I was amused to read the horror stories of BA\u2019s customer service in Guardian Money last week. BA, now merged with Iberia in the grandly named International Airlines Group (IAG), is a great company in many ways, but its attitude to some of its customers helps no one, including itself. Related: We thought we\u2019d booked a flight on BA but ended up on a budget airline Continue reading…
\n
\nSource : theguardian.com
\nRead more…One British Airways passenger fought back \u2013 and you can too<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The trio of Consumer Champions letters last week concerning BA cancellations and delays prompted barrister...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-20602","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-5mi","jetpack-related-posts":[{"id":70330,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/british-airways-pays-compensation-at-last-but-sends-it-to-wrong-bank-account\/","url_meta":{"origin":20602,"position":0},"title":"British Airways pays compensation at last \u2013 but sends it to wrong bank account","date":"October 29, 2017","format":false,"excerpt":"\r We still have not got our dues for cancelled flight in MayBack in May we were caught up in a British Airways fiasco \u2013 our flight to Ibiza was cancelled, forcing us to buy alternatives with Monarch. I have been locked in a battle ever since to get the\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":33258,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/no-refund-or-redress-from-british-airways-after-it-let-us-down-badly\/","url_meta":{"origin":20602,"position":1},"title":"No refund or redress from British Airways after it let us down badly","date":"November 6, 2016","format":false,"excerpt":"\r Our flight to Gatwick was cancelled with no explanation, so we were forced to fly to HeathrowOur British Airways flight from Amsterdam to London Gatwick was cancelled recently, and we were put on a BA flight to Heathrow instead. The BA desk at Amsterdam\u2019s Schiphol airport assured us that\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":20030,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/we-thought-wed-booked-a-flight-on-ba-but-ended-up-on-a-budget-airline\/","url_meta":{"origin":20602,"position":2},"title":"We thought we\u2019d booked a flight on BA but ended up on a budget airline","date":"July 18, 2016","format":false,"excerpt":"\r We paid for British Airways standards and service, not for a no-frills experienceI would like to draw your attention to our recent experience with BA. In June my partner and I flew to Rome on BA2542, and had reservations to return on BA8844 a week or so later at\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":39977,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/taking-flight-from-ba-as-it-washes-its-hands-of-our-problems\/","url_meta":{"origin":20602,"position":3},"title":"Taking flight from BA as it washes its hands of our problems","date":"January 8, 2017","format":false,"excerpt":"\r No compensation after delays, lost luggage and no premium economy seatsI booked premium economy return flights with British Airways from Manchester to Mexico City via Heathrow. Unfortunately, due to fog and because a passenger decided not to fly, the Manchester flight was delayed so I missed my flight from\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":71589,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/para-badminton-athletes-5000-sports-wheelchair-trashed-after-ba-flight\/","url_meta":{"origin":20602,"position":4},"title":"Para-badminton athlete\u2019s \u00a35,000 sports wheelchair trashed after BA flight","date":"November 12, 2017","format":false,"excerpt":"\r Trip to Finland for training was wasted and airline has ignored complaintCan you help me as I am desperate. I am an international para-badminton wheelchair athlete for England who flew on British Airways to Finland in August to attend a training camp.I was looking forward to training and learning\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":58874,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ba-ruined-our-break-but-it-still-wont-pay-out\/","url_meta":{"origin":20602,"position":5},"title":"BA ruined our break \u2013 but it still won\u2019t pay out!","date":"June 24, 2017","format":false,"excerpt":"\r One family is still \u00a3700 out of pocket after the airline\u2019s IT meltdown. But its battle get paid is likely to be typical of many othersA family of six who lost their holiday to Portugal after the British Airways meltdown are still out of pocket, because neither the airline\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/20602"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=20602"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/20602\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=20602"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=20602"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=20602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}