{"id":20166,"date":"2016-07-19T13:00:26","date_gmt":"2016-07-19T06:00:26","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/i-was-hit-with-charges-despite-having-zero-excess-car-hire-insurance\/"},"modified":"2016-07-19T13:10:55","modified_gmt":"2016-07-19T06:10:55","slug":"i-was-hit-with-charges-despite-having-zero-excess-car-hire-insurance","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/i-was-hit-with-charges-despite-having-zero-excess-car-hire-insurance\/","title":{"rendered":"I was hit with charges despite having zero-excess car hire insurance"},"content":{"rendered":"<p>&#013;<br \/>\nThe car rental firm charged me for loss of use after I had a minor collisionWe recently hired a car for which we bought excess cover from iCarhireinsurance.com. It promised a zero-excess policy, but when I claimed I found that this was not in fact the case. Following a minor collision, my rental company deducted the \u00a31,000 excess and in time refunded \u00a3350. So I claimed for \u00a3650. However, I only received \u00a3560.21 as iCarhireinsurance deducted \u00a389.79, the sum the rental company had charged for loss of use. This is in its terms and conditions but not in any of its FAQs or headline statements on the website.So it\u2019s not so much zero excess as \u201calmost zero excess\u201d. Presumably, if the car had been under repair for longer the cost to me would have been greater. I\u2019m not impressed and thought other readers should be aware of this. BE, Barnstaple, Devon Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2016\/jul\/19\/car-hire-zero-excess-insurance-minor-collision-charges\" target=\"_blank\">I was hit with charges despite having zero-excess car hire insurance<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; The car rental firm charged me for loss of use after I had a minor&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-20166","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-5fg","jetpack-related-posts":[{"id":61542,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/sixt-took-me-for-a-ride-over-car-hire-cover\/","url_meta":{"origin":20166,"position":0},"title":"Sixt took me for a ride over car hire cover","date":"July 23, 2017","format":false,"excerpt":"\r It failed to include even basic insurance in its headline price, leaving me liable for up to \u20ac24,000For the second year in a row, I recently hired a car with Sixt (via the Kayak price comparison site) for six days in Corsica costing \u20ac146 (\u00a3129). Essentially, my complaint is\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":61710,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/swiftcover-too-slow-to-pay-me-back-excess-after-crash\/","url_meta":{"origin":20166,"position":1},"title":"Swiftcover too slow to pay me back excess after crash","date":"July 25, 2017","format":false,"excerpt":"\r It arranged for repairs to my car after I paid \u00a3250 and now refuses to reimburse me. The other driver is insured by Axa, which owns SwiftcoverI was involved in a car accident in August 2016 \u2013 a van hit me from behind as I waited at a roundabout.\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":37200,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/going-into-reverse-with-avis-over-getting-a-hire-car-repair-receipt\/","url_meta":{"origin":20166,"position":2},"title":"Going into reverse with Avis over getting a hire car repair receipt","date":"December 6, 2016","format":false,"excerpt":"\r We had an accident. But our insurance company won\u2019t meet our claim without oneIn September we hired a car from Avis in Perugia, Italy, but we reversed the car into a water hydrant in the hotel car park causing some damage. We were advised by Avis at the airport\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":71637,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/in-the-frame-the-real-cost-of-making-an-insurance-claim\/","url_meta":{"origin":20166,"position":3},"title":"In the frame \u2026 the real cost of making an insurance claim","date":"November 13, 2017","format":false,"excerpt":"\r I claimed \u00a3123 from LV= for broken spectacles but my premium has gone up by \u00a371I am in dispute with LV= over the renewal of my home insurance which has gone up from of \u00a3160 to \u00a3231. When I queried this by phone I was told it was mostly\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":32655,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/admiral-insurance-wants-my-400-excess-up-front\/","url_meta":{"origin":20166,"position":4},"title":"Admiral insurance wants my \u00a3400 excess up front","date":"June 25, 2011","format":false,"excerpt":"\r I was putting my children into my car when a passing vehicle hit my car door. Now Admiral says it's my faultIn January my husband and I were putting our two children into our 1999 Vauxhall Zafira when the car door was hit by a vehicle driving down the\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":58882,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/holiday-car-hire-how-to-avoid-the-add-ons-that-can-double-your-bill\/","url_meta":{"origin":20166,"position":5},"title":"Holiday car hire: how to avoid the add-ons that can double your bill","date":"June 24, 2017","format":false,"excerpt":"\r From saying \u2018no\u2019 to satnavs and child seats, to checking the vehicle thoroughly, there are ways to avoid unnecessary costs and stressGreece and Portugal are the priciest places to hire a car this summer, while Florida is the cheapest, according to a survey of holiday hotspots. 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