{"id":1918,"date":"2013-07-27T13:00:24","date_gmt":"2013-07-27T06:00:24","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-broadband-family-pulls-plug-after-two-months-without-service\/"},"modified":"2016-01-19T13:32:30","modified_gmt":"2016-01-19T06:32:30","slug":"bt-broadband-family-pulls-plug-after-two-months-without-service","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-broadband-family-pulls-plug-after-two-months-without-service\/","title":{"rendered":"BT broadband: family pulls plug after two months without service"},"content":{"rendered":"


\nAfter waiting and waiting to be connected, one family had enough and jumped ship \u2013 but BT insists they honour their contractWhen a Hertfordshire family was left without broadband for two months they finally decided enough was enough and cancelled their BT contract. Now the telecoms giant has threatened them with debt collectors.Despite suffering a catalogue of errors that first left them without the advertised internet service over many months, and then cut them off completely for seven weeks, BT has sent repeated demands that they must pay almost \u00a3500 in contract charges and late payment fees. Continue reading…
\n
\nSource : theguardian.com
\nRead more…BT broadband: family pulls plug after two months without service<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

After waiting and waiting to be connected, one family had enough and jumped ship \u2013...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-1918","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-uW","jetpack-related-posts":[{"id":84832,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-wont-stop-cancelling-our-broadband-contract\/","url_meta":{"origin":1918,"position":0},"title":"BT won\u2019t stop cancelling our broadband contract","date":"April 9, 2018","format":false,"excerpt":"\r We\u2019ve assured them we still want it, but it\u2019s happened three timesSince we started our broadband with BT in June 2017, they have three times cancelled our service despite us assuring them we still wanted it. And each time they did this, they tried to bill us for the\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38643,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-plusnet-and-ee-top-broadband-complaints-list\/","url_meta":{"origin":1918,"position":1},"title":"BT, Plusnet and EE top broadband complaints list","date":"December 20, 2016","format":false,"excerpt":"\r Ofcom reveals BT brands also got most landline complaints, while Vodaphone was top of the league for mobile phone issues between July and September BT, Plusnet and EE were the most complained about broadband providers in the third quarter of 2016, figures from Ofcom show. BT, which owns the\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2462,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-condemned-for-misleading-superfast-broadband-customers\/","url_meta":{"origin":1918,"position":2},"title":"BT condemned for misleading superfast broadband customers","date":"April 22, 2015","format":false,"excerpt":"\r Advertising watchdog reprimands Openreach division for repeatedly changing estimates about the service\u2019s availability in certain postcode areas BT has been ticked off by the advertising watchdog for misleading people about how long it will be until they will get superfast broadband in their homes. Complaints were made about a\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":50360,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/broadband-users-could-see-bills-slashed-as-bt-is-forced-to-cut-charges\/","url_meta":{"origin":1918,"position":3},"title":"Broadband users could see bills slashed as BT is forced to cut charges","date":"March 31, 2017","format":false,"excerpt":"\r Cost of superfast broadband could fall as Ofcom says Openreach should cut the wholesale prices it charges rival providersMillions of broadband customers could see their bills slashed under proposals from Ofcom that would force BT to slash almost \u00a3100m in charges to rivals to provide services to their customers\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":47715,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-faces-superfast-broadband-price-controls\/","url_meta":{"origin":1918,"position":4},"title":"BT faces superfast broadband price controls","date":"March 12, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...BT faces superfast broadband price controls","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17152,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-loses-battle-with-ofcom-over-broadband-prices\/","url_meta":{"origin":1918,"position":5},"title":"BT loses battle with Ofcom over broadband prices","date":"June 20, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...BT loses battle with Ofcom over broadband prices","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/1918"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=1918"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/1918\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=1918"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=1918"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=1918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}