{"id":19108,"date":"2016-07-08T19:22:10","date_gmt":"2016-07-08T12:22:10","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-and-ee-ranked-worst-for-broadband-customer-service-following-merger\/"},"modified":"2016-07-08T19:27:00","modified_gmt":"2016-07-08T12:27:00","slug":"bt-and-ee-ranked-worst-for-broadband-customer-service-following-merger","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-and-ee-ranked-worst-for-broadband-customer-service-following-merger\/","title":{"rendered":"BT and EE ranked worst for broadband customer service following merger\u00a0"},"content":{"rendered":"<p>&#013;<br \/>\n&#013;<br \/>\n&#013;<br \/>\nSource : telegraph.co.uk&#013;<br \/>\nRead more&#8230;<a href=\"http:\/\/www.telegraph.co.uk\/business\/2016\/07\/08\/bt-and-ee-ranked-worst-for-broadband-customer-service-following\/\" target=\"_blank\">BT and EE ranked worst for broadband customer service following merger\u00a0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; &#013; &#013; Source : telegraph.co.uk&#013; Read more&#8230;BT and EE ranked worst for broadband customer service&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-19108","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-4Yc","jetpack-related-posts":[{"id":52476,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/which-survey-reveals-best-and-worst-uk-broadband-providers\/","url_meta":{"origin":19108,"position":0},"title":"Which? survey reveals best and worst UK broadband providers","date":"April 21, 2017","format":false,"excerpt":"\r BT, TalkTalk, Sky and EE score poorly for speed and reliability, with small firm Zen Internet named best supplierThe biggest broadband providers are failing on basic customer service, speed and reliability \u2013 with TalkTalk and BT named as the worst suppliers \u2013 according to a survey by consumer group\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38643,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-plusnet-and-ee-top-broadband-complaints-list\/","url_meta":{"origin":19108,"position":1},"title":"BT, Plusnet and EE top broadband complaints list","date":"December 20, 2016","format":false,"excerpt":"\r Ofcom reveals BT brands also got most landline complaints, while Vodaphone was top of the league for mobile phone issues between July and September BT, Plusnet and EE were the most complained about broadband providers in the third quarter of 2016, figures from Ofcom show. BT, which owns the\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":19128,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/post-office-landline-and-ee-broadband-tops-ofcom-complaints-list\/","url_meta":{"origin":19108,"position":2},"title":"Post Office landline and EE broadband tops Ofcom complaints list","date":"July 8, 2016","format":false,"excerpt":"\r BT pay TV and Vodafone mobile also emerge as the most complained about products in the UKThe Post Office has become the UK\u2019s most complained-about landline provider after buckling under the weight of a record number of new arrivals following a promotional campaign. Meanwhile EE is still the most\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":48444,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-infinity-broadband-claims-about-speed-are-on-the-line\/","url_meta":{"origin":19108,"position":3},"title":"BT Infinity broadband claims about speed are on the line","date":"March 17, 2017","format":false,"excerpt":"\r It sold me an expensive service with speeds that my line isn\u2019t capable ofIn April 2015 I moved home and ordered BT\u2019s Infinity Broadband. From the outset the connection was unreliable. Over the next few months I repeatedly complained to the multi-layered mirage that is customer service but was\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":50360,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/broadband-users-could-see-bills-slashed-as-bt-is-forced-to-cut-charges\/","url_meta":{"origin":19108,"position":4},"title":"Broadband users could see bills slashed as BT is forced to cut charges","date":"March 31, 2017","format":false,"excerpt":"\r Cost of superfast broadband could fall as Ofcom says Openreach should cut the wholesale prices it charges rival providersMillions of broadband customers could see their bills slashed under proposals from Ofcom that would force BT to slash almost \u00a3100m in charges to rivals to provide services to their customers\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2462,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/bt-condemned-for-misleading-superfast-broadband-customers\/","url_meta":{"origin":19108,"position":5},"title":"BT  condemned for misleading superfast broadband customers","date":"April 22, 2015","format":false,"excerpt":"\r Advertising watchdog reprimands Openreach division for repeatedly changing estimates about the service\u2019s availability in certain postcode areas BT has been ticked off by the advertising watchdog for misleading people about how long it will be until they will get superfast broadband in their homes. Complaints were made about a\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/19108"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=19108"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/19108\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=19108"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=19108"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=19108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}