{"id":154696,"date":"2025-05-28T14:26:12","date_gmt":"2025-05-28T07:26:12","guid":{"rendered":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/uae-consumers-say-ai-customer-service-fails-to-meet-expectations-report\/"},"modified":"2025-05-28T14:40:15","modified_gmt":"2025-05-28T07:40:15","slug":"uae-consumers-say-ai-customer-service-fails-to-meet-expectations-report","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/uae-consumers-say-ai-customer-service-fails-to-meet-expectations-report\/","title":{"rendered":"UAE consumers say AI customer service fails to meet expectations: Report"},"content":{"rendered":"


\nUAE consumers show a preference for human interaction in customer support, with at least 68 per cent favouring people over AI systems, the report said
\n
\nSource : arabianbusiness.com
\nRead more…UAE consumers say AI customer service fails to meet expectations: Report<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

UAE consumers show a preference for human interaction in customer support, with at least 68...<\/p>\n","protected":false},"author":1,"featured_media":154697,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-154696","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-property-news"],"jetpack_featured_media_url":"https:\/\/i1.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2025\/05\/AI-chatbot-conversation-1000x667-1.jpg?fit=1000%2C667&ssl=1","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-Ef6","jetpack-related-posts":[{"id":160356,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ai-in-the-uae-cisco-reveals-10-trends-transforming-customer-experience\/","url_meta":{"origin":154696,"position":0},"title":"AI in the UAE: Cisco reveals 10 trends transforming customer experience","date":"September 2, 2025","format":false,"excerpt":"\r Cisco highlights 10 ways AI is transforming customer experience in the UAE, from predictive analytics to virtual agents\r \r Source : arabianbusiness.com\r Read more...AI in the UAE: Cisco reveals 10 trends transforming customer experience","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2025\/09\/artificial-intelligence-1000x667-1.jpg?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":161123,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/iphone-17-launch-sparks-wave-of-ai-driven-phishing-scams-across-uae-and-saudi\/","url_meta":{"origin":154696,"position":1},"title":"iPhone 17 launch sparks wave of AI-driven phishing scams across UAE and Saudi","date":"September 17, 2025","format":false,"excerpt":"\r Security researchers warn of sophisticated scams targeting UAE and Saudi consumers as Apple\u2019s latest release fuels a wave of fraud\r \r Source : arabianbusiness.com\r Read more...iPhone 17 launch sparks wave of AI-driven phishing scams across UAE and Saudi","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2025\/09\/TALA-AB-Image-Size-1200-x-800-13-1000x667-1.png?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":167161,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/uae-deploys-ai-to-boost-call-centre-operations-and-slash-response-times-by-90-per-cent\/","url_meta":{"origin":154696,"position":2},"title":"UAE deploys AI to boost call centre operations and slash response times by 90 per cent","date":"December 11, 2025","format":false,"excerpt":"\r UAE MoHRE uses advanced AI tools in call centre, reducing response times by 90 per cent and strengthening customer service The post UAE deploys AI to boost call centre operations and slash response times by 90 per cent appeared first on Arabian Business: Latest News on the Middle East,\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"https:\/\/i1.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2025\/12\/Ministry-of-Human-Resources-and-Emiratisation-1000x667-3.jpg?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":156728,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/uae-shoppers-to-favour-social-media-over-traditional-e-commerce-by-2030-report\/","url_meta":{"origin":154696,"position":3},"title":"UAE shoppers to favour social media over traditional e-commerce by 2030: Report","date":"July 1, 2025","format":false,"excerpt":"\r DHL\u2019s new report shows that 96% of UAE consumers expect to shop primarily via social media within five years, as AI and sustainability reshape digital buying habits\r \r Source : arabianbusiness.com\r Read more...UAE shoppers to favour social media over traditional e-commerce by 2030: Report","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2025\/07\/UAE-E-Commerce-Trends-1000x667-1.jpg?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":154835,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/uae-employees-prioritise-flexibility-and-trust-as-77-seek-new-jobs-survey-shows\/","url_meta":{"origin":154696,"position":4},"title":"UAE employees prioritise flexibility and trust as 77% seek new jobs, survey shows","date":"May 29, 2025","format":false,"excerpt":"\r The survey said that recent years have brought dramatic shifts in workplace dynamics in the UAE, fuelled by evolving priorities, new expectations and rapid AI advancements\r \r Source : arabianbusiness.com\r Read more...UAE employees 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